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Really happy with my purchase…
It was a really easy to navigate website with a large range of good value items. Arrived quite quick, very happy!
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Quality product quality price
Quality product quality price
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A gift for my chef son …
Arrived within specified time frame and was very well packaged
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The bread knife is probably the best I…
The bread knife is probably the best I have ever owed.
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Carriers messed up with deliverybut…
Carriers messed up with deliverybut when the knife came eventually it was like all new kitchen knives - sharp.
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Terrible company
Terrible company Avoid at all costs. Showing items in stock to get a sale, marking as dispatched and a week later not received. These were a present and the day before I really needed them phoned kitchen knives.co.uk and was told they’ve just come in stock and will be dispatched that day. Following day no knives and customer service saying they will be dispatched today. Lies from the beginning, terrible company and I will definitely never use again.
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Selling items as in stock but clearly not
Ordered item in stock with 2-3 days delivery. Then contacted to say not in stock and I should check lead time. Lead time was still the same-In stock 2-3 days. 3 weeks later my item finally gets delivered. Glad I never ordered the full knife set and tested with single item. Trust me take your business elsewhere. Don't advertise stock and delivery times when you don't have the items. I should have read other reviews first. Lesson learned.
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Taking money for products which are out of stock and then delaying refund.
I ordered a Demeyere frying pan from KitchenKnives.co.uk which was showing as in-stock. Soon after confirmation from PayPal, I received an email from Kitchen Knives informing me that the item was actually out of stock and there would be a delay. I requested a refund from Kitchen Knives on the same day as I was not prepared to wait and put up with the misleading 'in-stock'. Six days later, no sign of the refund and a dispute was raised with PayPal. Any decent Company would have issued the refund on the same day. Avoid.
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They are scammers. Be aware!
Ordered 5 sets of knives. Singular knives sent. When I contacted them, they told me I'd ordered a different item. Even though my receipt confirmed I had not. Bought the sets again in a different colour, sent me singles again!
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High quality knife set
I purchased a three knife set and have to say I'm very satisfied with the quality of the product. The delivery was also very quick.