Did what was asked ,when it was asked…
Did what was asked ,when it was asked ,and with courtesy and professionalism .
You solved an installation issue with…
You solved an installation issue with the best option possible which will be able to be modified when a fence is installed. The router and speed are reliable and so far no problems. Thank you.
Very polite & accommodating guys
Very polite & accommodating guys. Initially had a couple of problems that were quickly resolved. Excellent local customer service, quick response and able to speak to a real person rather than a robot.
Quick
Quick. Simple. Talk to human. No fuss.
We continue to get what we paid for
We continue to get what we paid for, no buffering just good signals. Thank you
Brilliant service & nice people
Brilliant service & nice people
Everything
Everything. And the Driveway has been damaged by your engineers.
Fantastic service
Everything about WightFibre from ordering to installation and fantastic local customer service is 10/10. Great speeds for a great price. Have always recommended WightFibre to friends.
Good sales service and installation but ..
The installation was very efficient and everything was explained well. But we have had problems with our landline phone (now hopefully resolved) but also the wifi is intermittent in parts of the home which is frustrating and disappointing. Telephone customer service is easily accessible and helpful, although we would appreciate an engineer to visit to advise on wifi issue.
Very efficient service
Very efficient service. Great to get uninterrupted programmes on all channels and even better that you can actually talk to a person if you have a query. So pleased I swapped over from my previous supplier.