The team were very good and helpful
The team were very good and helpful, they cleaned up any mess, made sure it was all up and running before leaving.
A couple of minor problems at the…
A couple of minor problems at the start, but after a quick phone call, they were quickly resolved. All good since and the people were very easy to talk with.
The installation team arrived on time
The installation team arrived on time. They carried out the works quickly and efficiently. And we're clean and tidy throughout. Everything was explained during the visit and set up was all explained.
Using a island commodity
Using a island commodity
Efficiently Thank you carried out with the…
Efficiently carried out with the timescale discussed when placing the order. Very satisfied and it is working well.
WightFibre installed our super fast…
WightFibre installed our super fast broadband as arranged with minimal disruption. The service since has been superb, my son in law who works in IT says it is the best fibre broadband he’s seen anywhere, way superior to anything BT offers. I only wish WightFibre installed on the mainland.
Install was very poor leaving cable…
Install was very poor leaving cable vulnerable and only 2 weeks after install getting cut. I was impressed with the rapid deployment of a team to fix the problem who on seeing the install completely redid all the original work.
Very quick
Very quick, and polite installing my new phone line.
Verified
Understanding & thorough
The company understood that my sister has learning disabilities but made sure that she was happy and all set up to go with her new broadband and being able to watch her favourite channel Netflix.
Good customers service and the WiFi…
Good customers service and the WiFi very good signal