After 2 months waiting for the Wight fibre to be brought down to our end of the road, it was quickly done and straight away had internet. The problem was that 4 houses down the end of the road weren’t originally hooked up to Wight fibre when the roads were being dug up. Despite the delay, I’m very happy with the service. Customer service was great and kept me up to date with progress and even on the day of installation they rang a couple of times to explain what they were doing.

Excellent signal and did what they said they would do.

Good communications, trouble free installation, easy to talk to someone when needed.

Good service and understanding telephone operators. Swift resolving problems

Great customer service, when I have had issues which has only been twice my calls were answered quickly and first issue fixed over the phone second problem sorted the next day. Can’t fault them

Ours wasn't a straightforward installation. We needed to link up with Sky, BT and numerous networked computers and devices spread throughout the property. The expertise and coordination within the Wightfibre team was first class. There were technical and installation problems to solve but they patiently worked through them and we got a first class result. Particular useful was the advice provided to ensure that I understood the set up to enable me to resolve some connection issues myself after the installation. Highly recommended!

The connection when I first joined in was brilliant, so fast but came to 2nd month it was slow, that I had to stop a video while watching and affected my work as well as I'm working from home. Hopefully the speed can be as fast as 1st time we joined im

Very efficient and friendly install team. The guys completed the work in good time with the minimum of disturbance to the fabric of the house. Once complete and after an overview of my package from the lead installer a speed check was conducted and exceeded the base figure by 20Mb. Since then the system has worked without issue. In conclusion, very happy with Wight Fibre as my internet provider.

changing provider was seamless and works carried out with little fuss by pleasant and courteous staff

Great broadband