Your rep was very helpful (Nelli) and I was quickly able to place my order.

Company never disclosed that item would not ship for 3 weeks. And then charging $99 for standard shipping on top of that is absurd.

Nick was super helpful and answered all of my questions.

I chose Grayson because it had the lowest price on a custom made bed that is sold by several retailers. Not thrilled about the manufacture’s lead time, but that is out of the retailer’s hands.

I put an order together and was given a ship date so we placed the order then was told my ship date changed to 3 months later

Process was very quick

Return policies overly punitive and uncompetitive. Bought items from another site.

Love the product, that crazy about waiting six weeks to receive it though

Easy to navigate website. Ordering was even easier.

Great and calm customer service. Very helpful lady with so many options to make my experience smooth and satisfactorily.