Verified
Prices are reasonable
Prices are reasonable
Verified
customer svc
Your customer service was very helpful. However, just recently, My delivery date was changed from 9/28-10/5. I had to rearrange my time off because I was told 9/28/23. Aso, very disappointed I was charge for delivery. After spending over $9000.00, this is something a manager could have just thrown in.v b
Verified
Really caring for customers on a very personal level
When I saw the chair on the site I noticed a small sentence below stating “make an offer”. I called the company in Los Angeles and asked if people really do this. He said yes. I asked do they get their offer. He said yes, sometimes. Takes two or three days for an answer. My husband passed away two years ago and I’m relocating from Nebraska to California to live with my granddaughter. I’m 88 years old and trying to budget my money. Lo and behold, I got the lower price plus a nice note acknowledging my loss. What a gracious company. Waiting for my recliner. Thank you for your kindness🥰
Verified
John Richard brass marble table was…
John Richard brass marble table was damaged in delivery: due today 9/18. I was emailed today 9-18 a new table will arrive in 4 weeks! Very disappointing. Oct. 24th! Very late.
Verified
Very helpful & accommodating
I had a problem with an order so I canceled it. A supervisor called to see if he could solve my issues that caused me to cancel. He found a solution so I reinstated the order. All very professional. I was very impressed.
Verified
Received item with dent
Hi, I received my order in a damaged condition. And when I filed a claim form I was told a third party would help repair it. However I was refused any financial compensation. Why should I pay the full amount for a piece that has a dent? I am accepting the repair provided you offer me a discount because this is a damaged item
Verified
Professional, Great Service, Value
Nelli was amazing and so helpful and brought the entire process
Verified
Good selection
Good selection, great, easy to navigate website. So far so good.
Verified
NON RESPONSIVE
Emailed them about delivery options... Never heard back after 3 weeks. read other reviews and have decided that I was fortunate to not hear from them.
Verified
Wrong product delivered
Wrong product delivered