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Caroline Wells

24 September 2023, 05:53

  • 1 Review
  • US

Verified

Prices are reasonable

Prices are reasonable

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cperez

23 September 2023, 07:29

  • 1 Review
  • US

Verified

customer svc

Your customer service was very helpful. However, just recently, My delivery date was changed from 9/28-10/5. I had to rearrange my time off because I was told 9/28/23. Aso, very disappointed I was charge for delivery. After spending over $9000.00, this is something a manager could have just thrown in.v b

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Barbara Gatherer

21 September 2023, 01:05

  • 1 Review
  • US

Verified

Really caring for customers on a very personal level

When I saw the chair on the site I noticed a small sentence below stating “make an offer”. I called the company in Los Angeles and asked if people really do this. He said yes. I asked do they get their offer. He said yes, sometimes. Takes two or three days for an answer. My husband passed away two years ago and I’m relocating from Nebraska to California to live with my granddaughter. I’m 88 years old and trying to budget my money. Lo and behold, I got the lower price plus a nice note acknowledging my loss. What a gracious company. Waiting for my recliner. Thank you for your kindness🥰

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Maria McKellips

19 September 2023, 13:32

  • 1 Review
  • US

Verified

John Richard brass marble table was…

John Richard brass marble table was damaged in delivery: due today 9/18. I was emailed today 9-18 a new table will arrive in 4 weeks! Very disappointing. Oct. 24th! Very late.

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Alice

15 September 2023, 10:25

  • 1 Review
  • US

Verified

Very helpful & accommodating

I had a problem with an order so I canceled it. A supervisor called to see if he could solve my issues that caused me to cancel. He found a solution so I reinstated the order. All very professional. I was very impressed.

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Pooja Dewan

08 September 2023, 01:48

  • 1 Review
  • US

Verified

Received item with dent

Hi, I received my order in a damaged condition. And when I filed a claim form I was told a third party would help repair it. However I was refused any financial compensation. Why should I pay the full amount for a piece that has a dent? I am accepting the repair provided you offer me a discount because this is a damaged item

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Karin

08 September 2023, 00:36

  • 1 Review
  • US

Verified

Professional, Great Service, Value

Nelli was amazing and so helpful and brought the entire process

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Larry Wiese

06 September 2023, 23:07

  • 1 Review
  • US

Verified

Good selection

Good selection, great, easy to navigate website. So far so good.

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DAVID

06 September 2023, 18:50

  • 1 Review
  • US

Verified

NON RESPONSIVE

Emailed them about delivery options... Never heard back after 3 weeks. read other reviews and have decided that I was fortunate to not hear from them.

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Melissa Arbiter

02 September 2023, 10:12

  • 1 Review
  • US

Verified

Wrong product delivered

Wrong product delivered