Fast and clear customer service response when we requested an price adjustment. Completely fair

Representative Jordan handled the order nicely, explained everything showing professionalism and knowledge.

I ordered a painting and within 24 hours, I had an email, phone call and text message to let me know that my order would be running late. Michael was so friendly and helpful in letting me know what my options were due to the backup. I will definitely continue doing business with Grayson Living.

Not sure what to think yet but before I got what I ordered and paid for I’ve already been told I may not get what I ordered bc they are low on stock. To be continued…

I was disappointed that sales person told me item would be shipped 1st week of Dec but ETA on delivery is 2-3 weeks out I chose Grayson since I thought I was getting the item delivered earlier than where I was originally going to purchase

I confirmed and paid for White Glove Delivery for 2 nightstands on 1 delivery. Fragile Pak advised on 11/1/22 via texts that both pieces were intransit. Just learned on 11/11/22 Fragile Pak will deliver 1 piece curbside. Grayson Living failed to advise Fragile Pak that I had paid for White Glove Delivery. Also paid for White Glove Delivery for the 2nd piece once I learned Fragile Pak would deliver it later...

Alejandra did an excellent job, was very attentive, got us the answers we needed, and was very efficient. We truly appreciated her help

The ease of use when it comes to navigating the website. And the value of the item I was purchasing.

Michael was very helpful with updating my delivery preference. He was also very helpful with other items I wanted to purchase.

Very professional, accommodating, quick responses. Overall excellent customer service. Pricing was wonderful as well..