Verified
Great with a Return
I received a damaged piece and Grayson Living was kind and helpful. Returning my item was an easy process!
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Chair order
Always good!
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OUTSTANDING
My experience with Grayson has been OUTSTANDING! Michael was extremely helpful and kind. I will be a returning customer for years to come! Thank you!
Verified
Grayson customer service were fast and efficient
Grayson customer service were fast and efficient. They answered every question right away. They are courteous and very helpful! I didn't have to wait long and they followed up when they said they would. That's the kind of service I like and expect. I could have gone with two other companies and it is because of the service that I chose Grayson!
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Excellent customer service
Excellent customer service. Very kind, patient and great at answering all my questions. Happy with the experience
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Wonderful experience
Wonderful experience. Responsive. Helpful. For sure would shop here again.
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Room for improvement
Couldn’t fully match a lower price, very slow with replies. This was a suggestion from a friend, thus the business.
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Very helpful
Very helpful - I sent an email asking about stocked items and customer service got back with me immediately, so I was able to order my items!!
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Excellent response time; Great customer service
I saw the item on another website for less. I sent an email and followed up by phone. Spoke to a polite young man. Within an hour I received a response by email agreeing to my requested price match. Very pleased with their customer service!! Can’t wait to receive my Caracole dresser!
Verified
Our experience was professional and…
Our experience was professional and personable.