Verified
Courteous customer service
Wendy at the customer service was very courteous and informative.
Verified
Great Experience!
I called and was given a coupon code that took $812 off of my item! I had been eyeing this product for months on several websites. I called to check the availability and approximate shipping date, and got a huge discount! Also, no shipping costs or tax!!
Verified
Customer Service Follow Up
I can't imagine better customer service. I looked everywhere for the perfect home office chair, and BOTH the best price AND best service delivered white glove to the Jersey Shore was from Grayson Living in Beverly Hills. Timely emails, phone calls, fast website loads, consistent pricing. Plenty of places carry high-end quality furniture. Grayson delivers a high-end quality furniture experience.
Verified
Not bad
Order was fine, but I did not want delivery until late October as promised now supplier wants to send it, not acceptable
Verified
The gentleman assisted me so…
The gentleman assisted me so efficiently with a credit toward my credit card payment toward shipping expenses. My order was a smaller package and I appreciate the customer service.
Verified
customer service
customer service, quoting and response while I was inquiring on items of interest was stellar. Responses were timely, Grayson's team offered a fair discount and shipping being free to purchaser....is a reason thay all should consider shopping with Grayson Living.
Verified
Quality, service and fair price!
I have ordered three rooms of furniture with Grayson Living in the past year. The customer service was very helpful when one piece arrived with some damage, no hassle to replace. The anticipated dates have been accurate and the pricing is good.
Verified
Outstanding customer service
Thanks for accepting my offer. I was able to puchase all items for my living room.
Verified
Seamless!
Easy to navigate website. Great/Friendly staff over the phone! Thankful for discount!
Verified
PURCHASE NOT RECEIVED
I have not received my purchase and no one has reached out to me to ask about delivery or anything.