Verified
Great Chocolates but Slow Delivery!
Chocolates are great. Delivery took too long. 7 days from ordering to being delivered. Royal Mail 48 is terrible compared to modern day delivery companies. And when they first tried delivering no one (4 people and 2 dogs) heard them knock
Verified
Excellent chocolates, slow delivery
Excellent chocolates, clunky website and slow delivery.
Verified
Don’t buy for Xmas gifts
I bought chocolates here for Xmas gifts, non sale items, and they were use by 25/11/22. Useless.
Verified
Chocolates were a gift for my Daughter
Chocolates were a gift for my Daughter, she was delighted and loved them.
Verified
Good customer care
Quite fiddly to order online, sending as a gift. Took a while using the website, not intuitive user experience at all. Order confirmed as delivered but it was not received by my friends. I contacted customer services who responded promptly and have quickly attempted to rectify the situation. The next attempt at delivery is underway, so keeping fingers crossed it arrives this time, but top marks to their efficient and polite customer advisers.
Verified
Great shop
I visited the shop in Marylebone High street area. Excellent customer service, very helpful, and great choice of delicious chocolates.
Verified
I bought chocolates as a gift
I bought chocolates as a gift. They were delivered on time and were appreciated as such.
Verified
Beautiful chocolates but didn’t arrive…
Beautiful chocolates but didn’t arrive in a timely fashion (despite paying more for a speedy delivery).
Verified
Delicious salted chocolates
Delicious salted chocolates, in pristine condition as always.
Verified
Probably the world’s best chocolate…
Probably the world’s best chocolate selection!!