I just purchased a ticket for a gig and when I printed it out, face value was £15. A £2.37 "fee" was added before I got to see the ticket. On the Eventim UK website the was a "processing fee" of £1.50 and a "delivery charge" of £1.50. Its an E-TICKET, what delivery charge? Its attached to the confirmation email... so approx. 33% has been added to the Full Price Ticket... robbers!!!!

Quick and easy

Simple easy steps to book tickets

Altogether a smooth process. Getting the tickets was clear, signing up was clear. Less confusion than with some of their competitors.

The ticket price is misleading with all the add ons. The was no option to select seating?

Straightforward process and when I needed it good backup customer service

I made an error when using the online booking service and was £300+ out of pocket. The Eventim Customer Service Team were great - responding quickly to my initial query, and then resolving the issue to my complete satisfaction. I don't think I have had a refund actioned so quickly without having to jump through a myriad of hoops. Thank you for you care and attention.

Good quick links and scrolling between pages. Still feel add-ons are expensive for an electronic system and also paying for an e-ticket.

Easy to view events and simple to book too.

The booking was straightforward & easy The price of the tickets was very good