Had to change some tickets, that weren’t usually changeable. Eventim were very quick to respond and offer a good solution without any hassle :)

Trying to resell tickets but end date of sale is a few years past and won’t accept anything else so can’t progress with the sale.

Excellent service and flexibility!..I had to cancel à ticket for personnal reasons, and Eventim quickly accepted! Something very human in the "ether"... Thanks Eventim! Jean-Louis Tison

For a £14.50 face value ticket, they charged an extra £1.81 booking fee, an extra £1.50 processing fee and then if that wasn't enough, a delivery charge of £1.50 on an E-ticket!!?! Nearly a fiver extra on top for no real reason. No excuse for that. E tickets should be free. End of. Just a booking fee is suffice at a push. No need for a processing fee. If you can avoid using this ticketing company then do so.

Able to get decent tickets at cost price

I bought tickets to see James in Darlington. Unfortunately due to ill health complications I asked if I could cancel my tickets. Customer Service were absolutely amazing in dealing with my issue. A huge thank you to each and everyone of you. 🤜🤛

Quick and easy to purchase tickets without any difficulties.

I'm paying £15 to not go to a gig that's cancelled because of surcharges and fees

I received the e-tickets at the time of purchase. Two weeks before the concert, I was first informed that I would receive the tickets in pdf format and the e-tickets would no longer be valid. Then they changed their mind again and told me that I could only collect the tickets at the box office one hour before the concert. Ridiculous organization for a concert.

I selected two tickets row A, ended up with row T. There is no way of backing out of a purchase and the support is only be e-mail; by which point the event would be sold out. Really not happy.