We only use payroll, but have had a really good experience when need Inv technical support. However it is very easy to navigate and use. Thank you, Jenelle

My experience was made great by the young man who made me feel welcome and invited me to call back if I have any more concerns. He was very efficient & helpful & I appreciated his efficiency very much. Thanks. Pat Ziebarth

Your staff member was very patient & supportive helping to get my phase 2 payroll updated & sorted. Many thanks

User friendly software and good customer service. The only and biggest downside is that the software development lags behind in bringing the software to modern day times quickly enough. The software needs to be run on compatibility mode to work on windows 11. The compatibility option is up to windows 8 only which is about 6 years older as well. With STP payment summaries are obsolete. But that is a handy tool to have to check your payroll is tracking well.

I tried to fix the problem myself and wasted 2 hours. Brijesh was very patient and fixed my problem quickly.

Speaking to someone that I could understand & that fixed my problem. I have had contact with other consultants that I could not understand or have not been able to help, one that could not help even hung up on me when I had 3 issues that she could not help with any.

very helpful

The phone call was answered very quickly, the young man Ankit spoke very clearly which made it easy to follow his instructions in resolving an issue. He navigated my computer skillfully, and resolved the issues which I was having.

Technical Support resolved my issue over the phone & I was able to continue working with no downtime.

Reckon staff were very helpful and knowledgeable.