Worst steaks I ever ordered
Worst steaks I ever ordered. Cut too thin and were fatty. 1/4 inch rib eyes are not grading 1 Angus. Hamburgers were average an don't quality. Omaha and sam club burgers much better. This company is a waste 0f money. Check out Rastelli's online they kill this place.
DO NOT BUY FROM THIS COMPANY!!!!!!!!
DO NOT BUY FROM THIS COMPANY!!!!!!!!! They are fraudsters that don’t even have customer service personnel who can address any issues you may have. SAVE YOUR MONEY and buy elsewhere. Our filets came in unsealed, leaking plastic packages. They advised me to discard them and they would call me the next day to arrange another shipment. I have called 3 times and NOBODY can help me. They say a manager will call me. It has been a week and I am still waiting. This was a Father’s Day gift for my husband. Total waste of money. They don’t back up their products so no wonder there is not a 100% satisfaction guarantee. Disgusting! Fool me once shame on you, fool me twice shame on me. Needless to so I won’t ever buy again and will advise family and friends likewise.
Failed to Ship
Unfortunately I placed an order with Costco for Chicago Steaks. My understanding from Costco is that Chicago directly sends their orders. I received a Tracking number that was never updated. This order was for Father's Day and figuring it was 2 day delivery I thought I had plenty of time, but apparently it never shipped. I received a confirmation that it was being processed but UPS never updated that it was shipped and after no update for 4 days I decided to cancel. While Costco was courteous, it seems Chicago Steak dropped the ball on this. I'll give CSC the benefit of the doubt if Costco is wrong, but I'll wait to hear back.
Great customer service.
I ordered 4 Prime, 16oz NY strips from Chicago Steak Company and they mistakenly shipped me 4 non-Prime 12oz Angus Choice steaks. That's 12 ounces less steak and a downgrade in quality. I contacted them via Facebook. They responded immediately. Verified the error and shipped out the correct order within 2 days. I got to keep the original steaks and they were pretty good!
Filet mignon
Just grilled my first filet and first time order from Chicago. These pieces of flattened out cut down meat were no where what I would say is the best beef. Not flavorful, no consistency, no body, just what looks like a wet dish rag. I have ordered from Omaha beef and gotten so much better taste and a filet that actually sits up instead of lying flat. I will Not be re-ordering from this over priced company ever again LeRoy Rench, Jr 6-2-2020 In all fairness, after cooking several more filets, I have found these to be flavorful and actually look like a filet. I can now say I am pleased with my choice. 6-16-2020
Great food
Great food, great service. Always happy
Great Experience
This was the first time that I have ordered from this company. Actually, the first time I have ordered meat from any company. Usually we buy organic, grassfed beef locally. The cost is comparable and the taste of the meat received from Chicago Steak was just as good...which is leaps and bounds above the meats offered at the local grocer. All meats were frozen when received and shipment arrived on time. This was a wonderful experience and will purchase from them again.
great steaks
Received my order of 6 cut sirloin steaks. They are absolutely delicious Many thanks to Ms Nicole Orellana of Chicago Steak Company ‘s Customer Service. She was wonderful in solving a minor logistical problem. Very easy to work with. Will reorder again.
No consistency
Disappointing tough prime rib eye.
one of the reasons to love Chicago
one of the reasons to love Chicago, IL