I recently had the pleasure of speaking with Nauriane from Homebox, and I must say her customer service was exceptional! She patiently answered all my questions, clarified every doubt I had, and went the extra mile to ensure I fully understood everything. Her professionalism, clear communication, and kind demeanor made the entire process seamless and stress-free. It's rare to come across someone who truly cares about delivering excellent service, and Nauriane exceeded all expectations. Thank you for your outstanding support!

Great customer service and help setting everything up. Stacey Rossouw was really polite helpful answered every question I had and was super helpful with everything made the experience a lot easier for me thanks for your help Stacey

Very good service. Respond very quickly and answer questions posed.

Easy and swift

Fast and easy

Good and very straight forward

Good settingup

Anyone here who has an issue with this company BillingBetter or Homebox who was promised fixed-tariff and after a year or so, they will throw you a huge bill amount for your recalculated year-end energy consumption?! This bill was (January 2023 to January 2024). I was challenging them to provide me concrete proof that we owe them that amount but to no avail. I paid all the monthly bills that were sent to me but at the end of the year, despite of that, they told me that I have a debt of £4,500. As if I am living in a Palace. As of Oct. 2024 (£8,000) was their latest computation. It's been a year that I was complaining with them through call, emails, and more emails. But they seem to have no concrete explanation or plan to solve the issue. They don't have continuity of costumer support. Every email sent to them will have a different person replying. I have taken the problem to a higher authority. I am hoping to hear from folks with the same problem and how they've managed it.

Very good and simple to use

Their automatic setup is good - I am keen to see if their service matches up.