Stacey was a great help! She is very friendly and made setting up my bills absolutely stress free! Thank you Stacey!

I have vacated my rental property September 10th. It is now 20th of December and I still have not received my refund for over paid bills. I was informed there was a cooling off period of 10 weeks which passed, I had to contact the company to follow up on this. The company reported that my refund would be processed and it could take 14 working days. This was on the 20th of November and still no refund. On December 11th you relied saying you have escalated this with the supplier. Since then I have emailed twice to follow this up and have had no reply and still no refund. The electricity company say Billing Better need to sort the refund. If I had not used Billing Better I would have the refund by now without so much chasing.

Very simple and easy to use , stress free

Nauriane is excellent. Explained everything very well

Having my flat for the first time ever,and had a lovely experience on the phone with Nauriane which she was very professional and so helpful,explaining me everything I needed to know. Pretty sure she will be there for anything I would need in the future. Thank you!!

Nauriane was very helpful and very understanding and was very understanding with me and dad being ill and understanding wiith my learning difficulties I have

I had a great experience speaking on the phone with their representative- Nauriane. The communication was clear and professional. I was provided with all the information needed to make a decision. I was very impressed as all my questions were answered with patience and details.

Many thanks to Nauriane for the clear guidance and explanations! Looking forward to Homebox making my life easier.

Easy enough to do

Dealt with Chloe mart. Was a Great experience really helpful and understanding help me and my partner finds what works for us would use again.