Nauriane was very helpful and made it easy and explained everything very well

Thank Stacey, i had a wonderful experience.

Thanks so much Stacey for the great customer service.

What a lovely experience I received from Stacey. She really does go over and behond to make it as simple a pie. Keep up the great work.

I was completely impressed with the professionalism and customer service received from Stacey! Keep up the good work.

Do not go with these people. They will not pay your water bill nor your gas yet will still charge and take the money. We have been trying to ring them for week and no one is available. Emailing isn’t helpful for ourselves .

This has been my best customer service experience! Oliver Hodgson has been very patient, kind and communicative with me while I was in the process of setting up my account!

I have been waiting for three months and still have not received the final bill or the £50 refund. I am not sure what issues they are having with their management. It has been a month without any response to my requests. Without the final bill, I cannot get my rental deposit back. If there is a higher authority I can file a complaint to, I would like to escalate the matter.

I have been in a property for a little over 35 days. They are trying to take a month's worth of payments for the 2nd time this month and their contact phone number is "unrecognised" I need to speak to someone as I am confused as to what I am actually paying for. As the email will read, this is not a refusal to pay but until I know what I'm actually paying for I will not pay another penny. My first dealing with the company's customer services however, was brilliant.

Naurienne was brilliant with me, clear and understanding. The process was all made very straight forward.