Olly Howard handled my call and he was absolutely excellent, he was incredibly helpful, comedic and very friendly, he managed to knock £100 a month off of my monthly bill and as a new parent that’s a lot of money. I heard about Homebox when applying for my home and i’m so happy i was suggested this company!

Mathew Stanley helped with setup in no time! Excellent service 💯

Efficiency in the service

They were helpful in answering my questions and also scheduled a follow-up.

Very professional service , hope it goes smooth

Matthew was very helpful and efficient in getting everything set up. Let's hope everything else goes smoothly. Thank you

Homebox is a really bad service – continually messing up our payments and we have to cover these costs ourselves (which they cannot guarantee they refund). The worst ‘middle man’ provider I have ever had. Called them up multiple times and could not get the issue fixed. They refused to commit to a solution or even offer a reimbursement. Do yourself a favour and avoid this service!

Amazing customer service!

I would like to the Mattew for all the efforts and support he provided to us. Since we are new to the UKand this is our first time to rent , we had a lot of unknowns, Mattew was always the for us when ever we had any query or concern . Thank u Homebox for having such a great representative.

lack of communication from Chloe Mart. Advised i'd receive an update for my wifi, have had to chase multiple times to get a simple answer: one minute the wifi has been added the next minute it can no longer be done at my address. shouldnt they check if the property is eligible for wifi first or not instead of offering it to me and indicating it's a possibility when you already have my address to hand? it's taken a month of querying and chasing just to find out i can't get wifi on the property after all. rubbish. i had to submit new queries to find out what's been happening, i thoroughly check my emails and can't see ive received an update ( provided screenshots of the trail). they showed us theyve sent an email that i ddint receive. for whatever reason, i don't know - but it shouldve been highlighted better. I am efficient in my affairs and did not feel satisfied. maybe one of the unlucky ones.