I just wanted to let you know that the only reason the company is getting any stars is because of the two amazing staff members I spoke to about my complaint and refund. If only the rest of the staff were as helpful as Sophie and Zara, I probably wouldn’t have closed my account. So to you two, I salute you and thank you for your incredible help, to the managers of these two, Please pay them more and get them to train the rest of your staff! They’re about as useful as a vegan at an all-you-can-eat BBQ!

I received the assisted I needed

Too long but good

Awesome, helpful excellent service clever, he gave me the right advise and described everything to me

Ollie was very professional and knowledgeable about the services provided and took time to explain everything in an easy and understandable way! Thank you

Nauriane was amazing. She talked me through everything I needed to know. Explained what I didn't understand and every time to call cut of she rang me straight back. Keep it up Nauriane.

Stacey has been really helpful with setting up my bills in one payment and she definitely made it less stressful having to deal with multiple bills.

Matthew was very helpful in setting up my upcoming bills for the new place. He was clear and polite! Great customer service!

Thanks you ! Ollie Ollie was so lovely and helpful on the phone, he took the time to explain everything to me and make everything was as easy and seamless as possible, this is my first rental and I have had concerns and questions about bills but Ollie managed to answer every query and reassured me completely. Thank you! :)

Stacey was fab! Professional understanding and helpful