My order arrive on time
My order arrive on time. and I am very happy with the package and the item. thank you
the bracelet is soo beautiful i love it…
the bracelet is soo beautiful i love it soo much my mom really loved it, surely will be buying again
too much packaging
Ring was delivered in good time. Service good, but far too much unnecessary packaging. I was disappointed with the ring although it was a good fit, it was very thin gold, and I felt it was not very good value for money. I don't expect it to last long.
Simply put, super service
Got a present for the wife. It wasnt quite what she wanted. Returned it and ordered something else. Was dispatched and received in a few days. Returned for free. Got a full refund. Wife happy with new item. Great service. Communication was great. No problems what so ever with the service and will return to this company for future items. Thanks.
Absolutely great experience!
Absolutely great experience with this shop. Brought three things from their store over Christmas and all of the items are affordable even compared to other diamond lab stores and their customer service is beyond incredible. They reply within an hour or so and sort your issues out. They’re super helpful. The items themselves are packed beautifully for show and if giving as a gift there is no need for further packaging. Delivery also super safe with DPD having to have a code they send you within one hour of your time slot. It’s all very good and I would highly recommend this company. My only issue is the lack of diamond certificates given with products that aren’t over 0.25 carats individually or 18k gold. I think this should be revised
I paid via PayPal and have proof of…
I paid via PayPal and have proof of what's been said and been paid to yourselves and date ring should have been delivered, no one got back to me after complaining, but have received mail saying ring will be with me Saturday coming i just hope this is so.
Fantastic service
Fantastic service, quick delivery and a stunning ring
Terrible company
Terrible company, terrible communication. I brought my partner an expensive necklace for Christmas. Within 24 hours the chain snapped and due to being out on a walk , the pendant has been lost as she felt the chain fall, but no pendant in sight. They are willing to replace the ‘£15 chain for free’ . But nothing on the pendant due to it being lost. Lost because of YOUR faulty chain. Terrible to get replies. No phone number, avoid avoid avoid.
Exquisite heart diamond earrings
Beautifully cut heart diamond earrings. Packaging superb !
Fantastic service
Fantastic service, given the Christmas period! Lovely necklace gift for my wife!