The work could not have been done by Mark better

We had an urgent situation where a hoist had broken down and the customer would have been left in a muddle. Reuben was extremely helpful and knowledgeable about the product and what options we may or may not have. He was able to arrange for an urgent swap out of the hoist in order to keep the customer safe and prevent any disruption this might have caused. Thanks Reuben!

Extremely helpful and knowledgeable service which helped my wife greatly in deciding on the product that was suitable for her needs. The advisor was very kind and courteous.

All the work was a very high standard. Staff were very polite and helpful,

The staff were able to explain the different types Of electric mobility scooters I was able to try out and find the one suited to My needs Staff were friendly and professional

Good service from Customer Service by phone. Quick delivery and very good product. It is a shame there is not a Customer Manual enclosed and no reference made to Online Manual

We can't speak highly enough of Felgains, and in particular of Linda Best. My wife, following major surgery was unable to visit Felgains personally to chose a wheelchair. She telephoned and asked to speak to Linda, with whom we had dealt in the past, to explain our situation and ask for guidance. Her familiarity with their stock and our requirements enabled us to take delivery, really promptly, of just the right product. We are so appreciative of their personal service and attention to detail - nothing is too much trouble for them.

Excellent service in every way. Very helpful and friendly. We are very pleased with our purchase.

Lisa was very helpful and knowledgeable

We bought an ex-demo wheelchair at a lower price that had a number of useful features but I was disappointed that there was no accompanying warranty.