I had ordered a chair which had been demonstrated and fitted to my needs, but felt I could not wait the 8 weeks for it. So I called and asked if I could have the demo chair from the showroom. It was still available, and was delivered the next day. The lovely sales girl came too, and helped explain the instructions, set it up, and moved my old armchair. I could not be more delighted.

We brought my sons alerta sensaflo mattress from this store. We booked a time to come into the store to try the mattresses which we thought would be suitable which really helped us make a decision. The staff were friendly, knowledgable and helpful and there was no pressure to buy. The mattress was delivered and set up for us, I was very impressed. We will definitely be using felgains again

Everyone has done a great job installing my son's ceiling hoist. Beautiful job and its working well. Everyone at the home is impressed with it. Great job and great machine. Thank you all

Form the initial enquiry about the Vendlet system I was kept upto date with informationm booking installation and training followed up with calls to ensure we were happy with the product Polite and knowledgeable staff both in person and on the phone .

We were served by Lisa who was extremely helpful and patient. Lisa spent a lot of time with us as we went through the different options for both an armchair and bed for Mum, plus the smaller items that we needed. She also made sure Mum understood everything that we discussed. The service was first class and we came away happy with everything that we had purchased. An excellent one stop shop for Mum's needs.

Very good service. Purchased a Razor M on site and it was delivered the next day. You can't get better than that.

A friendly, helpful, knowledgeable staff made shopping for a new chair for my elderly mum very easy. A good company who I would definitely recommend.

We always have such friendly, professional help and advice. All the aids we have bought recently have made Richard's life much easier Thank you

Staff were all friendly and helpful and gave expert advice. Mum was measured for, and tried out, a custom-made chair and enjoyed the experience. Staff took the time to determine which products were most suitable for Mum's needs. Delivery of in-stock items was prompt and hassle free. Really pleasant shopping experience. Would highly recommend.

Excellent - thoroughly recommend Felgains of Ipswich. They were able to respond very rapidly to an urgent request on the phone and took a great deal of trouble to send detailed photos of a reclining chair for a relative who was being discharged from a hospital. They then took further time on the phone to explain things fully so that I was confident I was purchasing the correct size with the optimum functions. Outstanding customer service. (Good delivery service too) Thank you so much!