I am very pleased with my bath seat. The sales lady explained how to use it very clearly. The attachment to operate it was rather stiff but we put a small amount of Vaseline on it and all is well

Easy to order from website and I was kept up to date on delivery. Would have preferred a demonstration on use but understand the problems with covid restrictions. We have tried it out and it appears to be a suitable gadget for me but fortunately I have not had to test it after a real fall yet.

Staff are very helpful, and always remember the customers name. Nothing is too much trouble for them. They will demonstrate products but never put any pressure on you to purchase an item. A bright, clean and very welcoming environment that makes you feel very relaxed while shopping. Highly recommended.

First class service in purchasing a riser/recliner chair from Felgains (for disability needs). Appropriate advice given on our specific needs and a sample chair delivered before ordering to assist us in making the best choice. Highly recommended for their specialism.

Brilliant customer service. Very helpful & answered all my questions (of which I had a lot!). Highly recommend.

The service was excellent. The only problem was delivery. The order was placed on 4th January but delivery was not until 19th of February although we were kept advised of the anticipated delivery date. The device itself lives up to all expectations.

Oxford Mermaid bath hoist delivered and installed really swiftly and efficiently. Very good service and easy to deal with.

Exceptional service, once again your brilliant service engineer has solved a problem with my wheelchair, which was a manufacturing fault. Thank you all for your assistance.

My daughter has wheelchair provided by the Local Authority. It is good for her but presents me with some problems. I spoke to Lisa last week and arranged a visit for Friday. When we arrived there were several wheelchairs already selected as 'possibles'. The one she had thought would best solve my problems did just that! This young lady had actually listened as apposed to just taking a phone call. Thank you Lisa! ( It was not the most expensive option either). Importantly, my daughter, her personal assistant and I felt very comfortable and safe during our visit. Thanks to everyone involved! Terry.

I found the staff at Felgains most helpful, and their YouTube videos educational. The installation process was conducted efficiently and professionally. The Vendlet does exactly what I needed it to do.