Verified
Marcel was brilliant and extremely…
Marcel was brilliant and extremely helpful.
Verified
5 star service
Was trying to replace a 45 year old electric eye level grill element. Having no luck until I came upon Capital Spares in Rayners Lane. Dipak in their Aladins cave of spares could not have been more helpful and after a very short time found and tested a compatible element for me. 5 star service.
Verified
on-time
on-time, swift repair, thank you.
Verified
Electrolux Dishwasher fixed - thanks Marcel!
Marcel came to fix our electrolux dishwasher and he was a really excellent engineer who went above and beyond, even giving us tips about how to keep all our other appliances in good working order! He obviously enjoys his job and is good at it. He came to inspect, identified the problem and ordered the part, then came back just over a week later to fit the part. We now have a happy, working dishwasher! Would definitely recommend Marcel and capital repairs, who called to offer us an earlier appointment when they had a cancellation in our area, but we couldn't take it as we were all out at work that day. But good customer service.
Verified
Great efficient service from office to…
Great efficient service from office to our house.
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Booked engineer's quickly and arrived…
Booked engineer's quickly and arrived on time. Fixed our problem. Didn't take away old part, was told its not policy but it is an inconvenience.
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Excellent service
Job went very smoothly and satisfactorily.
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Capital Repairs - really, really good!
I asked Caple - the manufacturer of our range cooker - for advice regarding my concern that one of the rotary switches for the electric oven had become ‘wobbly’ with use over time. They recommended that since the cooker was both electric and gas fed, that I should engage a Gas Safe registered firm (good advice). Caple’s Customer team checked my postcode and suggested that my local accredited Caple repair engineers are Capital Repairs and so I booked in a visit for a fixed fee. On the day, Stuart the engineer kept me informed as to his vicinity and arrival time, even arriving early. He listened for any additional information, checked the operation and after explaining what he intended to do - he quickly and efficiently got the the problem (loose screws behind the fascia), secured the one rotary switched, checked the others and put the whole lot back together. He even reset the clock. All-in-all, a very smooth operation from start to finish. Everyone involved was polite, responsive and professional. I couldn’t have asked for better.
Verified
Very helpful engineer who arrived on…
Very helpful engineer who arrived on time, found the problem with our oven hood & fixed it. Couldn’t ask for more.
Verified
Very friendly and helpful engineer.
Very friendly and helpful engineer.