Kommer gjerne tilbake Hadde fine 14 dager der

FAKE COMPANY

Made it so simple, we forgot all about it!

We had to pay additional 90 Euro for “Panoramic Card” – the card for using of the beach. We are not for the first time in Italy and we know, that almost all beach hotels have their own places on the beach and the roam price includes this option. As I asked why we nevertheless have to pay for beach using they told me that is because of booking by Elvoline: they excluded especially using of beach. So, I understood by check out why the price on Elvoline was better. Cheaper is not always better…

Everything worked Fine booking the Appartement for our Summer vacations. One thing we missed was the hint how to find the Reception, where we could Show the elvoline Voucher

We tried repeatedly to cancel our booking. First emailing you in June!!!! It's very convenient for you to have a great cancellation policy but then be absolutely uncontactable to action a cancellation. You have taken our money for a night not used in spite of every effort on our behalf to cancel. We will never use your booking service again. We'd appreciate a full refund as promised as we notified you twice by email and once by phone. We also notified the hotel, their booking service and Diamond Resorts. You have 174 euros belonging to us. Our worst Internet booking experience ever! You have no customer respect at all and not even the opportunity to give zero stars. Appalling.

Prima della partenza ho avuto un problema di date. Ho contattato Elvoline e ancora non ho ricevuto risposta (sono già rientrata dalle vacanze). Devo ringraziare l'hotel con il quale ho avuto buona comunicazione. Se fosse stato per voi non sarei neanche partita. E se il problema si fosse presentato all'arrivo?! Se l'hotel fosse stato sporco o in overbooking?? Come avrei risolto visto che la vostra assistenza è inesistente?

Very happy with my booking experience, fast and efficient and a good price for what was a really excellent hotel.

Sérieux rapide

i do like ranch dressing. i do not like mayonnaise.