Prompt, curteous, complete

Emily was awesome she really took some pressure off.

Both people I dealt with today were knowledgable and helpful. They told us truth so we could make good decisions. The man who helped with our Nauvoo reservation helped get the reservation to happen and at a lower price than I had anticipated!

Erin was amazing at answering all my questions in a kind and courteous manner.

The hotel and the staff were wonderful. I told someone on the phone earlier re the NoShow at the Infinity Vacations "window", and understand you were aware of difficulties with that deal. I expected, because of an earlier phone conversation, to take the "Tour", receive the PAID FOR cruise and airline voucher/tickets there at the "window." Nope. I have to generate them, print them out and complete them here. I appreciate having until October 14th to do so; however, I have a "glitch" with my PC and Printer. Is it possible, please, for you to MAIL to me those forms that I can complete and thus have secured this cruise & the airline tickets. (This was the "sold!" point for me, back in March when I bought, and Paid for the "Vacation Offers". Please reply ASAP.

Liz was absolutely a delight. She was fun to talk to and kept us I engaged and excited about our vacation!

Liz was my agent and she was so helpful and willing to answer all questions and offer advice too. I loved it and enjoyed her thoroughly! Very sweet and good at her job!

Honesty on behalf of VO Checked in on 9/19/24 Checked out on 9/22/24

als Ausländer sind die Bedingungen schwierig zu verstehen und eine Buchung macht wenig Sinn Bei Nichtteilnahme am Meeting werden 300 USD der Kredikarte belastet. Diese wurde uns aber nach Teilnahme an der Infoveranstaltung wieder gutgeschrieben. Ansonsten macht das Buchungssystem zumindest für USA und Kariburlaube einen guten Eindruck zumindest wenn es oft genutzt wird da die hohe Aufnahmegebühr erstmal wieder durch Einsparungen bei Buchungen reinkommen muss

it needs a little time but everything was correct