I got the exact dates and location I desired for $37.

The representative I talked with about the "free gift" lied. This is a scam. Do NOT go unless you want to waste your time!

Well, to start, it's always nice to hear a pleasant voice, and Samantha was very pleasant, knowledgeable, and professional . I could not ask for anything more .

Customer service agent was perfect great help.

Emily was awesome! Answered all my questions, was quick and concise and followed up with an email.

I had an awful experience dealing with Carissa in customer service 30 minutes ago. My husband and I signed up just two days ago in Las Vegas, believing that the bonus points we were promised could be used like cash at any time when booking. However, when we tried to book, we found out only a small percentage of those points could be applied per booking. Feeling misled, I called to inquire about canceling the contract due to this key term not being made clear during the sales presentation. Carissa was not only unhelpful, but also downright rude and unprofessional. She said that the contract is non-revocable and cannot be changed. So I said the only recourse is to file legal action? To which she responded, if that’s what you want to do. When I mentioned that the benefits really sounded good but for the issue with the points, she dismissively said, "Then I don’t know what the issue is!" as if my frustration wasn’t valid. She then kept talking over me as I was explaining my concerns, rattling off the supposed benefits of the membership, without addressing the actual problem. When I asked her to stop and listen, she snapped back, “I already listened to you.” This lack of empathy and professionalism from Carissa shows that once you sign the contract, they simply don’t care. Every state has rescission laws for contracts, and I will be consulting a professional on this. While the sales staff during the presentation were convincing, the misinformation during the presentation and this experience with customer service leaves me feeling scammed. My advice? Stay informed, read all reviews, and ask tough questions before signing anything. Bargain for the lowest price on membership. This company seems more interested in selling you something than actually supporting you after the fact.

Emily was very helpful and so nice helping me !

We attended their Vegas presentation on Sept 19, 2024. We turned down their offer and they didn’t provide the gifts as promised. I don’t trust them

Company are con artists.. save you're money, do not give them a cc number. They will scam you... After my vacation they had my credit card info and kept adding hundreds of dollars..

Liz was very friendly. When my initial dates weren’t going to work she quickly found me an alternative.