Carris made the reservation process very easy

Emily was great! She was patient and thorough, while providing really important details. Thanks!

Listening and assuring affirmations.

Erin is amazing She answered all of my questions and then some she is a wonderful employee there. Also, I want to mention Liz Liz is great as well. Both of these girls know their job. I’m so glad I got to work with both of them. Thank you so much girls I appreciate both of you. Keep up the good work Laurie

Emily was great help

Vacation offer received in writing did not match verbal offer on phone, I clarified details after yes/no questions (supposedly still on their recording). I then emailed back cancellation and they charged a $10 processing fee which was not disclosed on phone (fraud?). Guess I need to pass along to AG/DOJ this undisclosed cancellation policy is/borders on fraud? Some comments online listed additional undisclosed fees added in if use the package.

Very easy and quick

Sarah made the booking experience easy, she made sure that I got what I asked for

Emily was amazing she answered all of my questions and provided great direction and support. It was a great first interaction with the company

The customer support Reps were friendly and very accommodating. Were able to answer all the questions I had.