Verified
Liz was awesome
Liz was awesome! She answered my questions and provided me with the information I needed! What more can a customer ask for?!
Verified
When a trip or package is purchased
When a trip or package is purchased, your company should tell me ( your customer), all the trips or vacation spots and air trips that were purchased, in written format. By email. I should not have to call customer service to find out where I am able to go according to the plan I purchased. Other than that, I think VO is doing a good job.
Verified
Poor service
Poor service, ladies who answers calls, are extremely rude!!! They didn't want to help so I had to speak to supervisor, she was only one who was helping. Thanks
Verified
Great help
Great help, great customer service.
Verified
Great customer service!
Sarah at customer service was great she answered all our questions. She went the extra mile to make sure she looked for other dates to let us know about the differences in price. When we were done with the phone call, we were satisfied with the services!
Verified
Emily was very pleasant
Emily was very pleasant, polite and so very helpful!
Verified
It was a great stay the staff were soo…
It was a great stay the staff were soo nice SPECIALLY THE POOL STAFF OUTSTANDING CUSTOMER SERVICE!. It was our first time staying here but I would definitely recommend!. It's a great place, great location, great eat!. We will definitely be staying there again!..
Verified
Everyone at our VO location were…
Everyone at our VO location were friendly and professional. The atmosphere was exciting and the presentation was spot on. Thanks for an enjoyable experience.
Verified
Samantha was extremely helpful
Samantha was extremely helpful. I love her. She is the best . I will always go through this company from here on out.
Verified
We were able to book our hotel very…
We were able to book our hotel very easily and change our dates easily.