Oddly, since business is business, my Will solicitor did not want to be involved in amending my will ( said it would cost both of us too much time and money!!!!) and advised Which. I hit upon the codicil template for revoking one name to a property and inserting another. And worked perfectly. That's the good news. But for reasons I cant understand deleting an already recently dead beneficiary from a benefits clause and inserting a live one - Which could not do. So, meh....

Thank you for your help with our power of attorney. Your responses were quick and staff most helpful. We are disappointed at the 20 week wait now from the OPG!!

I feel that Which legal , Wills & POA is doing just what they are criticising others for doing and therefore kettle calling the pot black. There are two parts to my issues, first is that the government site do virtually the same thing for free, it does mention this in much smaller print on the advert, which seems wrong to me, plus given what “Which” stands for I assumed it would be a lot better than the government site, it is not, this is a simple form that most could do without assistance above what is given on the government site . Secondly there is no discount for getting 2 pairs of Property & Financial and Health & Welfare Given that the partner is mirror of the first one, you would expect the second one to be a lot cheaper. in fact after doing the first Property & Financial POA and getting a little help before passed as ready to register. I then done the next 3 documents which passed with no help. in hindsight if I was going to purchase this product I would only buy one. I do feel cheated on this deal and not what I would have expected from Which In response to the reply, which I have just realised that I can. I stand by my comments, registering the documents does take quite a while, but if done wrong the fee is quite small. Also I say again the documents are not very different and once you have done one for say yourself, it is most likely that then doing one for your partner will be the same just changing your name to that of your partner. And again once one document done the next 3 are pretty much the same, as you are likely to want the same people to become your LPA If using Which services, just buy one and if you feel you need more help with the others you are doing then buy more.

Which produces excellent magazines and their on line help on various subjects is first class

I was most impressed. As well as helping me create mirror wills there was plenty of supporting information on alternatives and a good introduction to inheritance tax. The service is worth five stars but it is very difficult to get through on the phone so that cost one star.

Well designed solution with excellent legal support at a very good price.

The LPA document was well presented with comprehensive explanations where necessary. An excellent way to produce an LPA, especially knowing that there was full 'backup' available should any queries arise (luckily for me it was very straightforward).

Excellent way to arrange our mirror wills and powers of Attorney. Quick, easy and well-explained. A bit pricey but worth it to know it’s all sorted. We trusted it because it’s Which.

As we were afraid of the "jargon" associated with legal documents, my late husband and I had our mirrored wills drawn up by a local solicitor, but when I saw the discount offer for a Power of Attorney service, I was determined to do this for myself. I'm so glad I did because any necessary jargon involved with an Enduring Power of Attorney was clearly explained in the notes, so I had no difficulty filling the form in. I paid for the document review, and there was a query, which I quickly amended and returned for re-review. Everything went so smoothly I would have no hesitation recommending this service.

Depending on the complexity of your estate, writing a will can be a daunting and legally-challenging process, not to mention expensive if you put the task in the wrong hands. Which? Wills provides a first class clear and jargon-free service with all legal terms clearly and carefully explained. The step-by-step process is simple and straight-forward to follow and the clever software prevents any unintended errors. If my wife and I had known the process could be made so clear and simple, we would have updated our outdated wills years ago. We both thoroughly recommend this service to anyone intending to write a fresh will or update an existing will. Furthermore the service is economically attractive.