First class. A bit daunting, but the explanatory notes gave me confidence to understand and complete each section. The legal team's responses to my numerous "submissions" demonstrated real attention to detail - exactly what you need with such an important document. Time and money well spent.

If I'd known Which had made it this easy, I'd have done it ages ago! Straightforward with plenty of helpful explanatory text. Well worth the money for the peace of mind.

Excellent service. Everything was explained carefully making filling in the form very straightforward.

We were very pleased with the service which turned out to be simple and straight forward to use. Once the legal review had been completed we asked if our bound copies could be despatched quickly because we had an opportunity to get them properly witnessed - and they arrived within a couple of days - thankyou. The only thing I would add - and it is probably beyound the scope of this service, but never the less very important is a "Digital Will" (to cover all things on-line). Perhaps some guidance on this rather important topic could be included in the future?

Amanda, Paralegal working for Wills and Legal Services, Malvern, is a superstar! Not only did she draw up both wills and Power of Attorney for my husband and myself, she also carried out the same efficient service for my in laws. She was very patient with my numerous questions and always behaved in a proper professional manner. I have no hesitation in recommending her to anybody who is looking for legal work. She is a credit to her company and should be highly commended.

Painless. Used the half price offer from Which this was extremely good value. The whole process was very easy. Take time to read through the guidance which is comprehensive and easy to understand. Submitted the will for inspection a quick response. Very pleased with the service would highly recommend.

Being a Which member I was keen to use this service. Well, what a waste of money. I paid more for the option where a solicitor looks over what's been written. They informed me I'd left my children out of my will when in fact I had stated clearly what my 'son & daughter' were to receive. Did your solicitor even look at it? I tried to ring but couldn't get through. I would have done just as well if I'd gone to Smith's or YouGov and paid little. This 'service' is a complete rip-off. Shame on you Which for being associated with it. Which has replied to my negative review and asked me to ring or email them to discuss the problem. I am now on 8 minutes of holding as all their advisors are busy. Exactly one of the things I complained about. Don't know whether to laugh or cry!

Very easy to use, and the process was explained clearly at every stage. All terminology explained clearly where needed.

We had been meaning to make wills for ages, the offer from Which Wills prompted us to finally go ahead. The process was very simple, fill out a detailed questionnaire and then a will expert turned it into a proper will. After we checked that the wills contained our wishes, and making any alterations we had thought of in the mean time, the will was professionally bound and sent to us for signing and storage. All in all a very simple process. We are very happy with the final result.

I and my partner had been putting off making wills after a poor experience with a local solicitor - inaccurate drafting, hugely expensive and slow. The Which mirror wills process was ideal - easy to follow, rapid clarification by phone on one point. Navigation was a bit unclear at the start, but smooth once we were under. We paid for the legal check to provide more reassurance. Bound copies arrived promptly, and overall cost about 30% of our solicitor's quote.