Easy to use, efficient and professional. No problems at all. Very good value.

A professional service that is both good value for money and easy to use.

Great value for money. It was easy to complete and the feedback was very useful. Would highly recommend it.

I bought the premium will service which included a check of the document. I found the online system very easy to use and there were information/help options in every screen to guide you through the options. I found the guidance notes very useful as they made me rethink one aspect of my will once I fully understood the implications. Once completed, my will was checked very quickly (within a day or two). The service is also very convenient as I could complete the will in my own time without having to have an appointment with a solicitor. One possible improvement to the service could be to have a guidance note upfront on key things to think about and information to have to hand before starting to complete the document. That said, it was easy to leave blanks to come back to later and to go in and out of the document. Perhaps there are too many options to easily guide people on what to consider up front. If using the Which wills service, one thing to think about is where you are going to store your will. The Which service seems very good value compared to a solicitor, but a solicitor will probably store a will for you free of charge.

Easy. Full instructions. Much cheaper than a local solicitor. Time line was short. Very satisfied customer!

Its a little complicated and I cant see how to print it out to check it in detail. A second question about having another ~Executive got complicated.

Had been meaning to take up this great offer for sometime and finally got around to it. However, starting the document straight away was not convenient so I made the decision to come back to it when I had sufficient time. Unfortunately, I am unable to find a way to access the document even after following the instructions. I tried the online chat but they were unable to help me and I now have to contact a specific number of the Which? legal team to get help.

Clear and easy guidance for completing a complex and important document, followed by skilled review by an experienced professional.

rapid feedback to initial submission with suggestions we had not considered. All adopted by us LPA template format easy to understand and use

Good price and a template that was easy to follow made this process much simpler than I expected. The cost doesn’t include registering the LPAs with the OPG but is still a great saving over using a solicitor to create the documents in the first place. Initial feedback from the OPG when the LPA is posted to them can take weeks and the registration itself months so remember to factor this in.