Don't use this service. I bought wills for my partner and I. During the process of drafting the wills we decided to get married. I asked Which Wills how to change our drafts to reflect the change. We were then told that the wills were complete (wrong!!) and we would therefore need to pay again for new wills. I told Which Wills that I would either accept a full refund or they could apply the changes in our circumstances to our draft wills. They refused both options and also refused to escalate the complaint. Their handling of my complaint has been appalling especially for a so called consumer friendly organisation.

Very straightforward and easy to complete the document and the checking service is a very worthwhile option.

Which was a great help planning LPA for me ,really good advice and tips to do it,forms returned and more advice about send them on,thank you all

If you're looking for a great service as regards to Lasting Power of attorney at a reasonable price, then consider Which? Legal services. For at least half the price of going through a solicitor, you'll have access to Which? Legal team who will take you through the process, and check the forms for any errors before you submit the printed documents to the Office of the Public Guardian. During the process any questions are answered by the legal team by way of a simple phone call.

The process was straightforward. First completing initial questions and then getting feedback on issues that might arise. I wanted to leave a gift which was a percentage of my assets rather than a set amount and the form doesn’t give that option. I therefore chose a fixed amount and in a few years might have to adjust the amount up or down. I would recommend for straightforward wills. Relieved to have something in place. Good value.

Excellent service,very good value,instructions easy to understand, quick and easy to fill out forms, also customer service very helpful and friendly. Thank you

I was impressed by the 'help notes' that came up when completing each particular section of our Will. We had a previous Will that we wished to update, the completed Which Will was impressive when compared this Will. You see 'lots'of cheap Wills advertised online and no doubt you can get a Will completed for less money but I felt confident that Which Wills represents value for money.

The process of completion was logical and the explanations were easy to understand and follow.

Excellent advice learnt so much. I would definitely recommend this service.

A very good deal offered in April 2022 nudged me into making mirror wills - long overdue. All very straight-forward with ample opportunity to review and correct.