Lovely choice of flowers gifts and…
Lovely choice of flowers gifts and cards. Ordered online very easy site to navigate and purchase beautiful flowers. Thank you
From the advertised photos I was…
From the advertised photos I was expecting a fully arranged bouquet secured in it arrangement with AA now, but it was just lots of long steams, no arrangement not ideal when your order for someone who doesn't have the mobility to cut and arrange them. Considering I paid for the larger size I was very disappointed at the quantity and quality of the flowers, it didn't have nearly as many flowers or fill foliage as in the picture for the larger size. It was however useful to be able to pick the vase and they arrived in time.i have seen better arrangements sent unfortunately I don't know what company that is. Although not the worse experience I expected more for my money, the pictures are misleading as that isn't what you receive.
Easy to use, would have liked delivery instructions
It was easy to use the site, but there was no opportunity to leave delivery instructions. I would love if you could add this feature in future.
Great value
Great value. Efficient service. £7.50 discount a winner!!
Such a great site
Such a great site. Good offers, lovely products. The best for me is that they still deliver in Northern Ireland. Easy site to use. Woukd recommend Prestige Flowers.
Prestige flowers have a good range a…
Prestige flowers have a good range a very good selection to chose from and not as expensive as other online suppliers
How to put off a customer
I tried to order some flowers but their dreadful website wants you to create an account. I don't want an account - just a guest check out. Frustrating and a waste of time. Left before completing ordering and went to Bloom & Wild where it was painless. Sure many will do the same. Crazy and a good way to loose custom
Does not tell you when ordering that…
Does not tell you when ordering that Royal Mail are given a 12 hour window to deliver, tried to surprise my partner at work and even after being given a time of between 10:30 and 14:30 had still not arrived by the time she left, won’t be using again
I would give MINUS stars if I could
I would give MINUS stars if I could! PRESTIGE FLOWERS put a reply on Trustpilot when I complained about them, but it is rubbish, they ignored the three emails that my autistic son has sent since their reply. They have not replaced the dead flowers, they are a heartless unprofessional company that send dead flowers and do not care!! Do not bother to reply to this PRESTIGE FLOWERS because it will just more fake lies! I SEE THAT YOU HAVE PUT MORE LIES ON TRUSTPILOT!!!!! WHY DON'T YOU JUST SEND THE FLOWERS prestige flowers AND STOP LYING! You have now had all the information via SIX emails 21/01/2025 JUST PLEASE STOP LYING and wasting my time!! I am finished with your company now, I realize that you only have dead flowers to sell.
Ordering flowers from outside the UK
Easy to use, beautiful selection of bouquets and gifts. The next day delivery option is fantastic. If you are overseas and wanting flowers delivered within the UK, you need to create an account to pay (not a guest account). It would be an even smoother experience if this was mentioned somewhere at the start of the process, before you are trying to enter your billing details. Otherwise, a great service I will definitely use again!