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Steve Calveley

24 February 2025, 22:39

  • GB

Work in progress.

I don’t think I’ve ever dealt with a company as rude as greener energy. Service engineer doesn’t turn up so I called to see what’s happening. Apparently they tried to call however there is no record of missed calls or even a voice message. That just the tip of the ice berg. We’ve got leaking radiators and we’re still repairing damage from installation. I wish we had done more research and chosen another company. As an update to my review. I received a call from the company concerned about the level of service we had received. I spoke to Tony who went away and investigated what had happened. He worked really hard to rectify the issue and by early evening he had. I’m very pleased with response and with the way he dealt with it.

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john ferguson

20 February 2025, 23:59

  • GB

Just got a service done on my air heat…

Just got a service done on my air heat pump very efficient and thorough quite entertaining and informative as well. .John Gillespie. Thursday 20th feb.

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Kay Gibson

19 February 2025, 20:58

  • GB

Annual service of our Boiler & ASHP

Great annual service of our Valliant Boiler and integrated Air Source Heat Pump. Martin is very knowledgeable, efficient and effective at carrying out our service.

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John R

07 February 2025, 02:20

  • GB

Outstanding Customer Care

I have a solar panel/battery installation which pre-dated my Air Source heat Pump (ASHP). The company who fitted my solar went bust some time ago & I was left with no support. I asked Greener Energy Group if they could fix the problems left by the other company. They did. I’m chuffed to rocks. 2 engineers visited promptly on consecutive days. They went the extra mile. Thanks Guys.

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gavin campsie

09 January 2025, 21:28

  • GB

a call out to Ryan Wright who serviced…

a call out to Ryan Wright who serviced our heat pump , due to the weather I really didnt think anyone could get to us , but he did eeven though his van was stuck numerous times on our hill . The service was quick and he sorted a niggling problem that we have had over the past year

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William Barron

08 January 2025, 00:27

  • GB

Very satisfied pensioners

Excellent service from installers and scaffolders. Hard working and so friendly and courteous. Great job. Thank you

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Gary Kennedy

07 January 2025, 00:28

  • GB

Delivered on Expectations

Fantastic service from initial enquiry to sales and then installation. Admirably seamless. Lovely installation team. System is delivering on expectations. Would genuinely highly recommend.

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customer

21 December 2024, 00:50

  • GB

Super helpful and reliable

Super helpful and reliable. Quick to reply and answer questions and got the job done efficiently and to a high standard

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Elaine Muir

20 December 2024, 21:08

  • GB

GEG have installed my heat pump

GEG have installed my heat pump, my solar panels (and now battery) and my EV charger, and have always been super to work with. I highly recommend the whole team.

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Neil Thomson

20 December 2024, 05:52

  • GB

Great service

Great installation of hybrid heating system two years ago. Big drop in gas bills and a comfortable warm home that is cheaper to run. Annual service is excellent, Martin their service engineer did a very thorough service this week, spending over two hours on every component including cleaning the air source heat pump. Would highly recommend.