Now producing!!
Just had 12 panels fitted, 5Kwh battery and 3.6Kwh inverter ........ less than 5hrs start to finish. Now producing and not using from the grid - superb service and turn-around. From order to install was only 3 weeks, and could have been 2 weeks if we hadn't been on holiday - outstanding.
Lack of communication
Lack of communication We agreed a last minute appt for the following day but they arrived at 8.30 rather than 11.30 as agreed. On completion of the fixing of the panels at 14.10 we were advised electrician on his way. Despite several calls eventually we were advised at 6pm he would come on Monday after 3pm He came at 5.30 and advised he was given the wrong information and it would need to be a two man job. They would advise the day and time. Advised it would be Tuesday -8 days later first thing. They came at 1.45 Satisfactory job done
Excellent all round service
Even though it is a lengthy & complicated process to have solar panels and an ASHP installed using the government funding grants, Greener Energy Group were there every step of the way, from a clear & straightforward first meeting to the final installation. I found that when the funding came through, GEG had a very quick turnaround to getting our physical installation done. The crew on-site were polite, tidy and informative.
Really disappointed with this company
Really disappointed with this company. 1) No response to initial online enquiry 2) Finally managed to get through on phone to arrange survey but during the survey their computer system was down so no quote could be provided during the visit. 3) Three weeks later and still no quote. 4) Phoned, messaged and emailed surveyor directly. Initially told quote was ready and would be sent and then enquiries were just ignored. 5) Tried contacting company by phone - no answer. Just told to leave a message which is never responded to. No option to hold to speak to someone. Sadly, I cannot recommend this company, but I suppose I should be grateful that I realised how inept this company is before I paid them any money.
Friendly and helpful engineer
Friendly and helpful engineer. Didn’t leave any mess and answered all my questions
Very good quick installation and hi…
Very good quick installation and hi professional job many thanks
Excellent service
All staff very helpful from sales who was very helpful friendly and knowledgeable . Office staff who were great alway happy to help as in not the greatest at paper work returned calls promptly. Fitting team turned up on time friendly and respectful especially Brian who came out and sorted a couple of teething problems over all extremely happy from start to finish
Impressive high quality service
We were again delighted with the service provided by Greener Energy. Their staff were friendly, respectful, polite, and punctual. They went above & beyond with the installation and worked tirelessly to ensure the project was finished within the agreed timescales. We have recommended Greener Energy to family & friends and have absolutely no hesitation in leaving a 5 star review, it would be higher if we could.
Faulty radiator…
Radiator sorted quickly and efficiently. Friendly workers. Very pleased
Excellent service from start to finish…
Excellent service from start to finish with Greener Energy for my solar panels and storage batteries, I could not be happier with my installation and I felt like I was dealing with experts from start to finish. Stephen the Sales rep was outstanding, could not recommend him higher, Tony from installations kept me updated regularly throughout my installation, the electrician did a fantastic clean and tiny installation, he was amazing, and the roofer boys did a great job installing the panels on my roof and the came back the following week to fix a broken title and to bird proof my solar panels. My panels are generating up to 4.5kw per hours and I am so glad that Greener Energy use top quality battery provider (PureDrive) rather than cheaper batteries used by other installers (Smile). Very happy with using Greener Energy than any other installer, highly recommended thank you so much, from a very happy customer!!!