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Paul Watts

12 February 2020, 20:45

  • GB

Due to DHL incompetence I can only give…

Due to DHL incompetence I can only give 1 Star. Told a complete pack of lies by DHL staff. Not to be trusted at all!

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Tony Cornah

10 February 2020, 19:44

  • GB

I ordered a size 6 having measured…

I ordered a size 6 having measured myself carefully as described but when the coat arrived it was very tight under the armpits so I sent it back to be exchanged with a 10, which is fine. The exchange was very quick and cost me £5. I think the website overstresses that the sizing is roomy as it isn't in my experience; I normally take an 8 or 10. The coat itself is very well made, thick and warm.

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BA, Denmark

30 January 2020, 18:25

  • DK

Super quality duffelcoat

Super quality duffelcoat; thick, genuine quality fabrics, very high class. The submariner sweater too, brilliant. " day delivery to continental Europe from this website, and I could pay in pounds. Size guide worked too. Could not be happier, a warm recommendation.

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Wilson

28 January 2020, 21:40

  • GB

Duffle soho jacket tailored and made to…

Duffle soho jacket tailored and made to high quality.Delivered within days of ordering

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Mrs Mcfadyen

28 January 2020, 14:57

  • GB

Excellent quality

Excellent quality, bought for my son's birthday and he loves it

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Disappointed

25 January 2020, 01:04

  • GB

Not as high quality or fit as expected…

Not as high quality or fit as expected but excellent service and quick delivery.

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Paulina Birchall

24 January 2020, 03:47

  • GB

High Quality Classic Worth Every Penny, Real Style, Durability & Comfort

Speedy delivery, high quality materials, tailoring and fits like a glove. I am really happy with my classic duffle coat and know it will last a lifetime. It was lovely to realise what a super British classic it is, and made in the UK. Very pleased with the January Sale price too. Thank You A very happy customer.

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Anon

21 January 2020, 17:28

  • FR

Poor communication.

The leather strap on my coat has snapped (others look like they may go soon too) so the quality of the fasteners is poor. Coat has been returned 2 weeks ago and since then the communication has been rubbish. I have sent several e mails and received one reply. Two phone calls and I have only just found out they do not have a replacement coat in my size. The company needs to have a complete overhaul on their customer relations. Very poor. Very disappointing.

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Mrs Jelena

21 January 2020, 13:52

  • LV

Thank You very much

Thank You very much, everything was quickly and efficiently

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Ignacio Mekinasi

21 January 2020, 12:36

  • ES

Excellent service.

Excellent service and very fast delivery. I was wrong to choose the size, so I want to maintain the same quality of customer service.