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customer

12 October 2023, 00:24

  • US

Prompt response on order.

Prompt response on order.

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Stefanie

11 October 2023, 22:39

  • US

I had a quick response from Nakisha…

I had a quick response from Nakisha about my order and the back order status with recommendations and follow up a few weeks later. Original response 9/21 and follow up 9/25 and 10/10.

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Matt Carver

11 October 2023, 04:22

  • US

Order placed on 9/20/23 no word about…

Order placed on 9/20/23 no word about order status and zero responses to my attempts to contact. Very prompt on getting your money for the order then no customer service what so ever.

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Nancy Turner

11 October 2023, 02:42

  • US

The items I ordered were unavailable…

The items I ordered were unavailable and customer service was very supportive and reacted quickly to my request for a refund. I will gladly do business with this company again! I appreciate their attention to my problem, thanks!

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Audrey

10 October 2023, 03:46

  • US

Melody responded quickly to my email…

Melody responded quickly to my email and issue has been resolved. Thank you, Melody

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MomzillaZ

09 October 2023, 08:34

  • US

This site is a scam

This site is a scam. They list items they do not have, charge your card, and hope you don't reach out for your money back or contact your bank for a chargeback. They list Celtic sea salt, but it is out everywhere, even the manufacturer doesn't have it. Thankfully I was able to cancel my order because they told me it was on backorder. They should not be selling products if they have no way of getting them. If they are out of stock, they should immediately cancel the order and refund your money, without you having to contact them.

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A.P.

08 October 2023, 09:31

  • US

No delivery since August 25th

I ordered medication on August 25th. Order was confirmed immediately and card charged. But I do not see product up to that day (Oct 7). I sent email to their address requesting refund. If not hear in 3 days - call credict card to charge back.

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Kevin Ahsmuhs

08 October 2023, 03:43

  • US

Great Customer Service

Even though I was unable to get the product I ordered, the company was quick to respond and issue me a refund after I inquired the status of my order. Even though I'm disappointed I'm unable to get the product due to supply issues, the copy responded immediately and addressed the issue and refunded my money. Great way to run a business!

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Connie Barreras

08 October 2023, 02:26

  • US

I had to ask for a notice for my order…

I had to ask for a notice for my order with a tracking number, I want you to know if it had not been for your customer service gal Melody, I would have given a one star. I recieved 1/2 my order and wrote something with regard to this and she responded quickly, and stayed connected with me till the problem was resolved, the girl deserves to be recognized for her work. She is a credit to your company and because of her I will be back.

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Brandy Joy

07 October 2023, 14:59

  • US

I can't even get in contact with them

Reply: It took them 8 months to try to resolve my claim? What a joke. My credit card issuer sent me a full refund. I can't even get in contact with them. Their help button to send an email goes to no-reply at heathcentralusa.com. I placed an order on the 24th of Sept for naturally fresh deodorant roll on x4 . My card was charged. Still no shipping info. I will be doing a chargeback since checking this site. Should of checked them out before purchasing.