Waiting for restock
Tracy is very fast to respond and always very kind and I truly appreciate that. I am still waiting for my product to be restocked but she never fails to answer me when I send a text and that is so refreshing nowadays.
Out of stock every time
I make 2 orders, 135392 &131435. After few days there was nothing to get back. Not even shipping info. When I asked, they suddenly know that they are out of stock. They hold my money more than 5 days and time wasted as well. Than cancel my order and refund. And refund will get back with in 10 days. Such a waist of time and stress as well. If you don't have any stock than way you list? You just show your in stock item. How a customer can know that you're out of stock or have a stock?
The product I ordered was no longer available, so they gave me a substitute, which I did not want
I emailed them and let them know, that I did not order the product, that they were going to send. They responded to my email not much long after and told me they will issue a credit.
Orderd celtic salt and magnesium…
Orderd celtic salt and magnesium glycinate 400 mg total was 45.20 my order number is 132706 its been like 3 weeks on email haven't received products ? I need some information .is this a scam its impossible to contact or email about my order.
DO NOT BUY FROM THIS COMPANY! From a Manufacturer of Propolis Supplements
This is NaturaNectar LLC a manufacturer of Bee Propolis Products. This company IS NOT LEGIT. They have our products listed on their website and we have NEVER sold any products to them. We do not work with distributors so the only way to get our products is directly from us. We have simulated a cart with very large quantities of our products and they accept as in stock and are ready to change your credit card even having ZERO inventory of our products. We have sent an email to the email on their contact us (correctly spelled) asking them to delist our products and brand to no response. DO NOT BUY FROM THEM! Update 10/05/23: The reply below is bogus. We had already sent email to the address indicated and no response. DO NOT BUY FROM THEM!
Nakisha is great
Nakisha is great! 👍
Credit Card Charged But No Product Delivered
I placed on order and my credit card was charged for Naturally Fresh, Spray Mist, Body Deodorant on September 8th. It has been almost a full month and I haven't received my product nor any thing about the status of my order. My order is #129716. Is this a scam? I paid $42.74. If I can't get my product by next week, I want to request a full refund.
Excellent Help
I had a representative named Melody and she was quick to respond and very helpful!!
Outstanding Customer Service!
Tracy's level of Customer Service is outstanding! Not only did she respond promptly to my inquiry, but she looked further into whether my item is still available and took care of sending me a refund...all without my having to ask. Really wonderful service!
The communication from Tracy regarding…
The communication from Tracy regarding my order was exceptional.