A needed improvement for the property making it safe and secure
Guys were polite cleaned and tidied as they were going. I have 2 dogs so between us we had a plan to make it less stressful all round.
Horrendous Service
Having been chasing Britelite for almost two months, after collecting our deposit(over £7000), and a foundation has been laid, they are now saying they cannot do aspects of the work that they wrote a plan to do. They have stopped responding to emails and phone calls.
Excellent professional job
Excellent professional job Excellent professional job - everyone involved from consultant to fitter was helpful,efficient and friendly and there were frequent updates on the progress of the job
They went the extra mile
The engineers were on time, carried the works without any mess and made sure that everything was what we expected.
Great company
Great company , service and staff. Certainly get my vote and recommendation.
Polite staff, good windows and doors quality,
They arrived promptly on the day and finished ahead of the time. Gave us demonstration of the newly installed front and back doors and windows. Always polite and answering any question we may have. The quality looks good as expected. Not very happy with the design of the wundow in the bathroom, pattern too inteñse, not minimalistic at all!
Very bad fitting experience
I went with Britelite due to having previously used them with no issues. This time I had major issues with the fitters and the appalling job they carried out. Over the 3 days that the work was carried out I was left with mess everywhere which wasn’t tidied up, windows left incomplete over night with gaps so there was cold air coming through all night, old window frames left resting against new frames overnight causing clip marks in the new frames and continuous request for some areas to be left secure due to having 2 dogs which was ignored. I had to have a manager around to show the shoddy work which then took 3 people over 2 further days to correct including taking wonky windows back out and refitting them, new sealant on all windows and replacing some of the window boards which were poorly fitted. With all this in mind Britelite said they have no obligation to offer goodwill, our only obligation is to complete the job as per the contract. So for this I would not recommend Britelite as I would not want anyone to experience the stress we went through over this period.
Excellent professional job
Excellent professional job - everyone involved from consultant to fitter was helpful,efficient and friendly and there were frequent updates on the progress of the job.
finish where brickwork
finish where brickwork was removed to fit the new door very poor i will have to repair this my self
Excellent all round…
Helpful and thoughtful sales process which was both thorough and professional. Good survey. Good communication. And, very competitive prices. The fitting and the fitters were excellent - punctual, helpful, great job, no slacking and tidied up at the end of each day. Very impressive so thanks to Luke and his partner for their service