Verified
Everything was great!
The car was in great conditions, bed, kitchen, everything worked perfectly. And the check in process was easy, staff in the Auckland place were very nice and helpful! Would definetly reccommend :)
Verified
Good deal :)
Good price. Easy to communicate in email. Friendly and polite staff.
Verified
Simple easy hassle free!
Super easy to book super easy instructions/rates beautiful camper excellent staff and service. Perfect!
Verified
The car was far too old.
The car was far too old.
Verified
Could improve on airport pickups
Could improve on airport pickups, maybe every half hourly or a call to collect system as we had to wait an hour and 15 mins for collection. Van was an upgrade from what I had initially ordered which was great except you except you have to fold bed away when you are driving and the inside windows were very dirty which we cleaned ourselves as vision was cloudy. Staff were friendly and drop off was easy. Would be easier if road tolls were included like every other rental camper we have used. Would consider using them again, overall a good van and good service. Thankyou!
Verified
Quick service.
Quick service.
Verified
Old, run down vehicle are rented on highest price
Old, run down vehicles are rented on highest prices. Value does not match the price you pay. The coin matters, not the customer. Customer service experience low I got a different car than booked, less valuable, but charged the high price! There are better options to rent in NewZealand than Lucky!
Verified
Un vieux van tout pourri
Un vieux van tout pourri . Des prix exorbitants . Aucun confort. Tout est vieux et abîmé . Une honte absolue.
Verified
Great experience
Despite what a lot of the reviews say, we had an excellent experience with lucky rentals Christchurch. The checking in and receiving of the van was super quick and easy, the campervan was perfect, it was clean, in good condition and didn’t give us any trouble for the full 2 weeks. The only reason I have given 4/5 was due to their high admin fees for fines.
Verified
Perfect for nz experience
Easy communication and pick up. Great product. Good value for money, compared to others and given the busy seadon