The service I have received from this company has been nothing short of appalling. I placed an order on Friday under the clear impression, based on your stated cut-off time, that it would be delivered the same day. This was the sole reason for my purchase. However, the flowers arrived the following day, rendering them entirely useless, as the recipient had already departed. Had I been correctly informed, I would never have proceeded with the order. Despite making several attempts to contact the customer service team, I was met with automated messages stating that no representatives were available. This lack of accessibility is entirely unacceptable. Furthermore, I left clear written instructions for the delivery to be refused, which were blatantly disregarded. I am now left with an unwanted floral arrangement and an unjustified £133.25 expense due to misleading information on your website. Your offer of a mere 10% discount on a future order is insulting given the circumstances. The wider issue of your appalling customer service, with response times stretching to over a month in previous cases, further compounds my dissatisfaction. I expect an immediate and appropriate resolution to this matter.

Great flowers. Delivery via independent rider worked out fine.

Im giving this company no stars (had to select 1 to post this) as they have been very unprofessional in my situation. I ordered flowers on Valentine's day at 0730am for them to be delivered the same day. The driver attempted to deliver my flowers at exactly 0715pm (almost 12hrs) Who does this? I've kindly asked for a refund in which they don't see this as a reason to and they haven't been able to provide me with any explanation to why this as happened. I WOULD NOT USE THIS COMPANY. PUT YOUR MONEY SOMEWHERE ELSE

I trusted these guys with my Valentine’s Day, and they totally failed, empty promises. No communication, no refund, no delivery, no Valentine’s Day for me

Beautiful flowers with amazing service!! would go back to get flowers from them every time 😍😍

Absolutely beautiful flowers and delivery was reliable and efficient in time. Would definitely order again!

The Valentine’s Day flower ordered online was never arrived. The tracking information just disappeared, no apologies no emails, no one pick up phones. This is a scam. Pls avoid this service!

This companies name is being used by scammers. Trying to get someone from Flower Station to get in touch with me ASAP.

I spent 250£ for a bouquet with this company for valentines and they did not deliver. Do not use this company they ate scammers

I ordered flowers for Valentine's, which did not arrive...i would not use this company again. I will get the usual responses tomorrow that they are sorry......up your game.