Super kind lady and helped me make a super pretty bouquet for my anniversary!

"Flower Station" 's website and phone message announce it as being a 24-hour service company. You go on the webpage, choose your bouquet, leave a message for a card to go along with, set your preferred time by writing on the message, and pay for it. Then, you've asked it to be delivered between 4.00 and 5.30 am but it is delivered at 9.30 am only, much later than the ceremony which it was expected for. You've cancel the service much before it is delivered as it was not served according to the need, and as per your online request. Still, it was being delivered (as mentioned, at 9.30 am) though NATURALLY refused. You claim for a NEW bouquet of the same kind (pink roses and fresias) to reach the organisation on Monday afternoon for another ceremony on Tuesday early morning, again. It is a new bouquet but not of the same kind (much darker colour, not matching the purpose). Also, it didn't bring any card with the message sent online ... the person which it was addressed to take care of it thought it was for her ... TERRIBLE SERVICE IN THIS COMPANY, shame! The reason given for not having being delivered at the designated time was "because we work from 9 to 9" . . . what a short day for 24 HOURS OF SERVICE!!! Never more and the damage has been done.

Different flowers in the bouquet to what i have ordered

Great website, delivery after sale , that is how good any business should run.

Wonderful arrangement, quick delivery. My "go to" flowers place for years as they are very reliable and the quality great!

Always super helpful and fantastic service.

I made an order for my sister for the same day delivery however the intercom was not working so it could not be delivered. I mailed them and explained the situation. The team, Alex, was really helpful, arranged new re-delivery day without extra charges. this is my second order in the past six months. first time a fresh bouquet and second time a plant, both was beautiful. it is a friendly company.

I love coming here to grab flowers for pretty much any occasion! I was met by Julia today who put together two bouquets for me. I literally gave her my budget and she led the way and created stunning bunches for me ! Thank you Julia 😍

Visited the the FS shop in Hampstead Garden Suburb as no one answered the phone and as I pass it anyway thought I’d order on the spot. Service was fantastic as usual and the wonderful, artistic Julietta helped me select a green and white bouquet for an anniversary celebration. The bouquet arrangement was superb and recipient who is a very fussy interior designer absolutely loved it. Thank you Julietta! Will call again. Value for money is good in my opinion.

Pre ordered flowers 1 week before friends birthday. Requested morning delivery. 2 days laters flowers have still not arrived and company is refusing to issue a refund. Will not use again.