Helpful and efficient service
Helpful and efficient service. Goods arrived as expected.
Silver Grey Granite Paving
Initially, I ordered 600x600x50 silver-grey granite paving slabs but later that day I was informed via email that these weren’t in stock and was looking at a 3 month lead time, due to the ongoing transit problems in the Red Sea. I couldn’t wait that long, so requested a refund but subsequently ordered a larger slab instead. Having read some of the reviews post order I was concerned and rang the company for an update - ultimately the delivery was completed as stated on the phone. I’m very happy with the product - given 4 stars as the stock availability on the website needs to be updated more regularly, so I’d advise to check before placing an order. Communication about progress of the order and delivery could be better.
Efficient
Efficient, cost effective, quick to resolve a small delivery timing glitch - and the stone arrived in perfect condition. Couldn't recommend them more.
Good, helpful and reliable supplier.
Perfectly happy with our purchase, arrived when advised and good communication regarding this. Very helpful staff member with full details of what was required when we ordered.
Excellent service
Excellent service from start to finish. Good quality products to choose from. We were very impressed with the overall experience. We would definitely recommend!
Good product
Good product, helpful company.
Ordering is easy but the out of stock items need updating on time.
The ordering process was easy and I found what I was looking for. Had booked a delivery day too. However I was told two weeks later after my money had been taken that it was out of stock. It was in stock when I paid for it?! Very annoying customer need, especially as I had booked the workman on the back of the delivery date. I then had to look for an alternative product to meet my delivery day. This was where the customer service stepped up, they emailed me all like for like options that they had in stock and did make it very easy for me to reorder. I ended up ordering a completely different product but am very happy with the product now it has been laid. I also had it delivered on the original delivery day too. So all in all not a bad service but not perfect.
Great for my garden project …
I ordered pebbles and setts and pleased with both Communication and delivery great Can’t fault and recommend Thank you
Order arrived in time and in perfect…
Order arrived in time and in perfect condition
i ordered on behalf of my customer
i ordered on behalf of my customer he was very satisfied with the serves and delivery