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Gordon Bell

13 April 2021, 03:08

  • GB

Good service and a quick refund for…

Good service and a quick refund for damaged items, decent service. Very slow response on telephone customer service but the chat facility was much better. Overall fine

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Mr Eric

13 April 2021, 01:16

  • GB

Good product and service.

No problems. Smooth process from order to delivery.

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Mr Andrew

12 April 2021, 23:33

  • GB

Excellent service.

Excellent service would highly recommend and would definitely use again..

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Rea Cashel

12 April 2021, 18:59

  • GB

Very simple and great value

Very simple and great value

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Customer

12 April 2021, 16:01

  • GB

Different to advertised

The stones weren’t even close to the colour shown online. I understand natural stone can differ but we bought “camel” which was shown as browns and yellows and we received grey. Fortunately we were okay with this but a bit miffed and it means it doesn’t match our other patio area. Competitive price and quick delivery which was good.

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LEE SLAUGHTER

12 April 2021, 15:44

  • GB

here we over a month now and still NOT…

here we over a month now and still NOT received my order.....!

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Drayton

12 April 2021, 14:46

  • GB

I ordered a batch of paving slabs on…

I ordered a batch of paving slabs on 17th March and paid for them on the same day. Your advice said they would be delivered in 3 to 4 days. After a week I received an email from the supplier saying they would be delivered to a person in Luton . Why ? I live in East Sussex !! On contacting Paving Superstore I was told this was a mistake.......I know it is ! Another two weeks passed and I got a message from Global Suppliers that my order was in Eastbourne and would be delivered on 9th April. I waited all day but nothing was delivered. I phoned them and they said there was a backlog of orders and my slabs would not be delivered till Monday 12th April . They have now eventually been delivered nearly one month late !! I am very angry and would appreciate your comments.

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Nigel O'malley

12 April 2021, 14:26

  • GB

Tweak me!

Took a few weeks to deliver and had received no confirmation e mail of purchase, however a short call to the office sorted out the confirmation. Delivery no problem eventually and all the slabs were in good order. Website needs a tweak as found it impossible to register my e mail address due to a current and previous purchase. Didn’t stop me buying again though.

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Pat Glacken

12 April 2021, 14:21

  • GB

Ordering

Ordering, choice of products and quality of products were all excellent as was the efficiency and promptness of delivery. I would refrain from trying to phone at this time for information as the system can be frustrating. Best to try and contact by email.

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Mrs j

12 April 2021, 13:15

  • GB

Delivered on time, helpful staff

The pallets were delivered on time and by an very helpful driver. The person I spoke to on the phone was knowledgeable and was able to answer all my questions regarding my order