Good service and a quick refund for…
Good service and a quick refund for damaged items, decent service. Very slow response on telephone customer service but the chat facility was much better. Overall fine
Good product and service.
No problems. Smooth process from order to delivery.
Excellent service.
Excellent service would highly recommend and would definitely use again..
Very simple and great value
Very simple and great value
Different to advertised
The stones weren’t even close to the colour shown online. I understand natural stone can differ but we bought “camel” which was shown as browns and yellows and we received grey. Fortunately we were okay with this but a bit miffed and it means it doesn’t match our other patio area. Competitive price and quick delivery which was good.
here we over a month now and still NOT…
here we over a month now and still NOT received my order.....!
I ordered a batch of paving slabs on…
I ordered a batch of paving slabs on 17th March and paid for them on the same day. Your advice said they would be delivered in 3 to 4 days. After a week I received an email from the supplier saying they would be delivered to a person in Luton . Why ? I live in East Sussex !! On contacting Paving Superstore I was told this was a mistake.......I know it is ! Another two weeks passed and I got a message from Global Suppliers that my order was in Eastbourne and would be delivered on 9th April. I waited all day but nothing was delivered. I phoned them and they said there was a backlog of orders and my slabs would not be delivered till Monday 12th April . They have now eventually been delivered nearly one month late !! I am very angry and would appreciate your comments.
Tweak me!
Took a few weeks to deliver and had received no confirmation e mail of purchase, however a short call to the office sorted out the confirmation. Delivery no problem eventually and all the slabs were in good order. Website needs a tweak as found it impossible to register my e mail address due to a current and previous purchase. Didn’t stop me buying again though.
Ordering
Ordering, choice of products and quality of products were all excellent as was the efficiency and promptness of delivery. I would refrain from trying to phone at this time for information as the system can be frustrating. Best to try and contact by email.
Delivered on time, helpful staff
The pallets were delivered on time and by an very helpful driver. The person I spoke to on the phone was knowledgeable and was able to answer all my questions regarding my order