My experience with Enfields has been incredibly positive. I chose this agency to purchase my home, and 18 years later, I chose them again to sell it. From the very beginning, the service has been outstanding. Unlike other agencies, they genuinely invest time in their clients, which has been incredible—much more than I expected. They often responded outside of office hours, always with kindness and a positive attitude, providing invaluable assistance. Selling a house can be very stressful, but thanks to the agents at Enfields, everything has been much easier. Their dedication, personal touch, patience, and understanding made me feel like I had a true friend by my side—one of the good ones. I can never fully express my gratitude for their support. I highly recommend this agency to anyone seeking excellent service from start to finish

Don't ever try with this people, usually I don't like to write review however these people are awful..!! Threatening me to vacate the house and given section 21 without reason and I have requested 3more months extensive as I brought my own property these guys need only money and I maintained property very well still they blame me without reason as they want to send me out and get higher rent.. beals agent booked appointment with buyers but he missed many times to visit property and I have wait for him and he never informed when he failed to come.. Sarah is one awful and always Threatening.. they shouting at me when I visited their office.. Utterly bad service.. The property they put it in market since June 2021 and it didn't sold until July 2022 as they never renovated since almost 65 years for that these people are blaming me which is not good at all.. they should respect their customers

I have been forced to sign to this Enfield let while I’m not working and with 4 children the youngest is 17 months and a single parent. And this Enfield let has been over priced my rent and threatened me to apply to universal credit to my rent and if I don’t I will be ask to vacate the accommodation while they are aware that I will affected by the benefits cap.

no electricity for 3 days and they don’t care waiting for garden patio to be fixed for 6 months subcontractors just coming and “investigating” property every month but nothing is fixed

Worst letting agents to rent with in the Shirley branch Staff are rude and don’t care takes months to get any jobs done and then it’s done by a crap handyman and landlords are over charged for the work They will then try and claw back as much of your deposit as they can and lie Do not let with them

A big warning for Guarantor’s due to the lack of communication from Endfield’s we had a £7,000 bill to pay. We did not receive the numerous emails they claim to have sent advising us of rent arrears. The Landlord established they had our email address wrong, despite us setting up the tenancy agreement by email. Endields’s stated that they were not aware that our emails were being undelivered due to their system problems. Apparently they do not send letters in the post or telephone Guarantor’s when there is a problem. They would not take responsibility for any of the debt and dealt with the situation with a considerable lack of empathy. We did not even receive an apology for their error, or poor practice.

I have been with Enfields for nearly 13 years and never considered going anywhere else! Jonathon and Lisa run a most professional agency and their team are as dedicated as themselves! When I have a property that becomes available I can relax in the knowledge that it will soon be let to the right tenant through Enfields, I was recommended 13 years ago and have never looked back!

I recently sold my flat through Enfields and had a very positive experience. Communication was great and all the staff were very friendly and helpful

very positive experience

Saw a property with this letting agent, waited couple of days and as nobody was calling me after expressing my interest went to zoopla where found the property initially just to find that the rent has been increased from 750 to 775 which in per se is not an issue but I do find this a lack of professionalism as I nobody informed me about it or that if I offer more I would have a better chance.