Awful company. No care for tentants at all. Landlords seem to take priority

Placed an offer after an open house viewing. 4 offers given in including ours. A lot of comms to chase ‘is this my limit..?’. Ran around providing ID check & proof of funds info etc...Offer declined. Told “if anything changes will of course be in touch”. Subsequently I saw it came on the market again (not contacted by agents). Agents already had viewings booked in. (Still no contact). I rang & resubmitted my offer. Ran around providing ID check & proof of funds info etc again. After upping my offer was accepted. 2 weeks later was contacted by agents “a larger bid was offered (£490,000) original list price £450,000 / £475,000. Agent calls “can I up my offer” ...reply “no”. Agent calls again / sellers sticking with you “ full steam ahead”. Today @ 3.30pm - gazumped 😞. Lost money to solicitors etc... Such a shame there is no integrity or moral compass. Just all about money.

The quality& efficiency of service I have received from Matthew and Joe (Mortgage Advisor) at Enfieds Shirley was amazing and impressive. They were very polite, calm, excellent communication, incredibly knowledgeable and resonsible. They guided and helped me step by step from beginning to end. Matthew did a great job to negotiate every party for my purchase completion on time. Thank you very much and definitely recommend.

The customer service and communication is absolutely disgusting. 3 times we have been messed around!! took half day to view a property and i was called an hour before to cancel. Rebooked and left work early, got there only to be told it was cancelled again. Very unprofessional and complete time wasters. Would not recommend at all! They don’t even deserve 1 star

Didn’t have a great experience with Enfields. The estate agent who took us around to view that flat was not helpful at all and didn’t ‘sell’ the property. He came off very miserable and seemed like he didn’t want to be there. He also mentioned there wasn’t much interest in the property. We put in an offer on Tuesday to be submitted to the landlord and was told we should hear by Friday. Friday came around and the flat was sold without telling us. I believe this was a very poor way of dealing with us as we were not kept in the loop about our sale nor were we told that anyone else has shown interest on the property. Poor work ethic and not organised. My partner and I were very disappointed as we really liked the apartment and were both gutted that we didn’t get a chance nor was we kept in the loop.

We needed to sell our family home in Shirley and obtained three estate agent quotations and decided to go with Enfields as they offered the best competitive fee for selling the property. We initially dealt with Will ( the manager) who was very knowledgeable about the local area, knew exactly where the property was and its aspect. They suggested an open day and took full control on the day, they put forward the best 4 offers and we accepted one. From then, we dealt with Matthew through to completion, he was very polite, professional and kept me informed all the way through the process, I would highly recommend this company if you have property to sell in this area Mrs Clarke

After 6 months in an apartment block that was continually broken into, and nothing was done to secure the main entrance (drug paraphernalia and theft on a weekly basis) combined with an absolute shambles of a Lettings office, with terrible communication and devious delaying tactics for all complaints. Final nail in the coffin they wouldn't return the deposit even though we gave much notice (4 phone calls to confirm dates and settlement requirements), and vacated the flat in perfect condition 14 days prior to final date, allowing the flat to be marketed. WHITE COLLAR CRIME AT IT'S FINEST...BEWARE.

We have had great service from Georgia and Sam who were very patient and professional and helped us through a difficult situation guiding us to a successful resolution.

Josh has been a great agent to work with through our sales process, explaining everything carefully and honest with his answers. I cannot fault Enfields for their attention and care so far.

Always a good job done, very professional - well done Georgia!