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Matt

20 December 2024, 05:29

  • 1 Review
  • US

Verified

Excellent customer service

I had an issue with my package getting lost in transit. The customer service was very responsive, friendly and extremely helpful. They resolved my problem the first time I contacted them. I would definitely recommend this company.

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Amanda Licciardi

20 December 2024, 05:16

  • 1 Review
  • US

Verified

Great return for wrong size pjs from my…

Great return for wrong size pjs from my dog. So kind and did the process for me!

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TONYA PEMBERTON

20 December 2024, 05:12

  • 1 Review
  • US

Verified

Country of origin was not disclosed…

Country of origin was not disclosed during ordering process. I thought I was buying from a company in America not freaking CHINA!!!!

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Debra Kirby

20 December 2024, 05:07

  • 1 Review
  • US

Verified

The helpful instructions for getting my…

The helpful instructions for getting my American bulldog the right size finally. I’m very happy with my purchase.

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Kabir Vachher

20 December 2024, 05:06

  • 1 Review
  • CA

Verified

Orders get drop shipped from China and you have to pay for the returns

Ordered a jacket and a pair of shoes on December 7th to arrive before Christmas but surprise they actually dropship from China. 12 days later I am still waiting for the package, no phone number to contact them.

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Jennifer Krainman

20 December 2024, 04:56

  • 1 Review
  • US

Verified

Orders take a month to ship

Orders take a month to ship

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Sharon

20 December 2024, 04:46

  • 1 Review
  • US

Verified

I still don’t have my package and the…

I still don’t have my package and the Tracking is useless. Where is my purchase???

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Diane Zawislak

20 December 2024, 03:47

  • 1 Review
  • US

Verified

I ordered the wrong size and they sent…

I ordered the wrong size and they sent me the right size in just a few days. They also let me keep the larger size so I didn't have to fuss about returning it.

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Filipa Ramos

20 December 2024, 03:33

  • 1 Review
  • PT

Verified

The experience was great

The experience was great! I got one size wrong and they’re extremely helpful with it!

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Jennifer Taylor

20 December 2024, 03:32

  • 1 Review
  • US

Verified

I was told the product would be…

I was told the product would be delivered on the 18th of December just in time for my fur babies birthday and I’m still waiting so how can I rate it if I haven’t even received it yet??