Verified
Excellent customer service
I had an issue with my package getting lost in transit. The customer service was very responsive, friendly and extremely helpful. They resolved my problem the first time I contacted them. I would definitely recommend this company.
Verified
Great return for wrong size pjs from my…
Great return for wrong size pjs from my dog. So kind and did the process for me!
Verified
Country of origin was not disclosed…
Country of origin was not disclosed during ordering process. I thought I was buying from a company in America not freaking CHINA!!!!
Verified
The helpful instructions for getting my…
The helpful instructions for getting my American bulldog the right size finally. I’m very happy with my purchase.
Verified
Orders get drop shipped from China and you have to pay for the returns
Ordered a jacket and a pair of shoes on December 7th to arrive before Christmas but surprise they actually dropship from China. 12 days later I am still waiting for the package, no phone number to contact them.
Verified
Orders take a month to ship
Orders take a month to ship
Verified
I still don’t have my package and the…
I still don’t have my package and the Tracking is useless. Where is my purchase???
Verified
I ordered the wrong size and they sent…
I ordered the wrong size and they sent me the right size in just a few days. They also let me keep the larger size so I didn't have to fuss about returning it.
Verified
The experience was great
The experience was great! I got one size wrong and they’re extremely helpful with it!
Verified
I was told the product would be…
I was told the product would be delivered on the 18th of December just in time for my fur babies birthday and I’m still waiting so how can I rate it if I haven’t even received it yet??