When I placed my order, I realized I should’ve got a medium instead of the small. I then emailed you guys and you guys still shipped out the small when it was sufficient enough notice. I emailed you as soon as I seen that and it still took you a couple days to ship out then you shipped out the wrong product so I’m kind of upset to be honest. I think that was very poor Customer Service that nobody got back to me and that there’s no phone number for me to contact anybody.

The best dog fashion! Sweaters, hats, jackets, pajamas, shoes and even matching fashion with your pawrents! Great quality and perfect fit! Love it❤️

Perfect follow up.

Spark Paws customer service is top notch!!! I was so hesitant bc I saw this as on IG but I took a chance and placed an order. I made a mistake and only ordered the human hoodies and didn’t realize the dog one didn’t go through. Spark Paw customer service was very responsive and explained MY mistake. I placed another order and praying it gets here by Christmas. If not, that’s ok bc Spark Paw tried to help me. The sweatshirt I did receive is super soft and great quality. Can’t wait to give it to my son for Christmas!!

Purchase experience has been great! Notice given when shipped so I have prediction on when product should arrive.

I had ordered my pup some hoodies and they didn’t fit her, I was able to exchange them with no issues at all! Thank you so much!

Customer service was fantastic. I wasn't sure what size jacket to order for our Dobie. I watched the video on how to measure for a good fit. Customer service checked the measurements I had an suggested what size would be perfect. They didn't have the size I needed in stock. CS told me to keep checking their website to see when the size would be restocked. Within 3-4 days the jacket was back in stock. It is on the way. Can't wait to put it on our Dobie for him to stay nice and warm outdoors with us since he HATES the cold. Thank you Spark Paws for such excellent service.

It does take 2 weeks to arrive but aside from that amazing experience overall. Their advisors were on spot helping me decide the sizes to get. The sweater is of very high quality and absolutely beautiful!! For sure will order more!! 😍 The harness is also top quality but it’s indeed a bit heavy, especially for my dog that has spondylosis so any heavy weight on her back impacts her wellbeing. So I’ll return it and probably get another sweater and a jacket.

Great communication with customer service

Delivery is extremely slow and hard to track. Been over 3 weeks and have no clue where it’s at.