Wieder so ein Shop, den ich nicht empfehlen kann. Die Retoure Bedingungen (natürlich im Kleingedruckten) eine Katastrophe. 1 Stern ist noch zu viel! Keine Empfehlung, nie wieder!!!

Ordered November 29, 2024. It is Dec 18th. Package still has not arrived. Definitely the definition of “slow boat from China”!

I purchased this as a gift and bought the complete wrong size. Contacted customer service and they were fantastic to deal with and a new size was quickly sent out. The quality of sweater is great too.

I was so excited to receive the hoodie, the only issue I had was communication with the delivery. Being a bigger size (4xl) it had to directly come from China, instead of from within their USA company. It got lost/stalled someone in Michigan. But I finally received it and it’s so awesome!!

This company has been a dream to work with. I ordered the wrong size and they were super prompt in responding to my email and helping me resolve the situation. 10/10. I'll definitely order more from here

You are selling quality products at a fair price. They look so good on my dogs! I had one problem with one size being wrong. Instead of returning I reordered the correct size plus another to fit my smallest dog.

the shipping cost is crazy won't buy from you again

Very easy to navigate and order

My purchase experience 9 days after placing my order is that I still have no estimated arrival date. This is shipping from China! When I placed my order on December 9th, I received a "order thank you" email that said I might not receive it by Christmas. OK, but 9 days later, with today's technology, the tracking provided should be able to tell me more than that it is "in transit" from China. I did not see anything prior to ordering, alerting me that the shipment would originate in China and an estimated arrival date would not be provided. It is common practice these days to provide frequent accurate detailed updates regarding when an order will arrive. So, I give 1 star for my experience so far.

Great customer service!